Course Detail(MP028 : EQ Skills for Success @ Work)

SDF Funding, SkillsFuture Credit

MP028 : EQ Skills for Success @ Work

7.00 CPE Hours (Others)
Classroom

Note: This programme is a full day training session. For the half-day virtual  programme, please click here to view: MP171 : Essential EQ Skills for Success (Live Webinar)

Programme Objective
At the end of the workshop, participants will be able to:

  • Discover how emotions affect interpersonal relationships;
  • Have clear understanding of how our behaviour affects others;
  • Understand the characteristics of an effective team;
  • Develop a positive attitude and trust towards team working;
  • Motivate self and fellow team members;
  • Help them to see their role and the role of others (system approach mindset).

 

Programme Outline

 

  • Understanding EQ Skills
    • Understanding Self awareness
    • Self-management for Peak performance
    • Motivation
    • Empathy (social awareness)
    • Social skills
  • Self-Awareness and Self Management for Success at work
  • Engaging the Power of Motivation
  • Social skills for better personal relationship
  • Getting and remaining connected with people
  • Working towards Vision, Mission & Objectives of the organisation
  • The Power of 3C’s – Commitment, Competency & Coordination
  • The W.I.N.E. way to serve the customers (internal/external)
  • Team Power
  • Becoming & Being a Team Player
  • Getting the Team tick
  • Developing the Power of Positive Relationship in the Team
  • Managing Workload
  • Managing work across inter-departments and Intra-department
  • Building Network across units
  • Sustaining Peak Performance

Training Methodology

Small group discussions, individual reflection, group sharing exercises, case studies, and work related role-play. Videos clips will be used to highlight key concepts. This is an interactive workshop with a fair split between concept/theory and practical application. Participants will spend considerable time in developing action plans aimed at managing problems/opportunities in the workplace.
 

Closing Date for Registration
1 week before programme or until full enrolment
 

Intended For

A Foundation level programme suitable for all professionals who like to develop the important softskill of EQ.

Competency Mapping

Others = 7.00 Hours

Schedule & Fees

Date & Time

20 Nov 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05
For Non-Members: $ 404.46

Programme Facilitator(s)

Arul John Peter

Venue

60 Cecil Street
ISCA House
Singapore 049709

Date & Time

16 Oct 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Arul John Peter

Date & Time

25 Apr 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Arul John Peter

Date & Time

27 Dec 2018 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Arul John Peter

Testimonial

Funding

1] SkillsFuture Credit (SFC)
Funding Period: Until 21 Jan 2021
Course Reference Number: CRS-N-0031640

All Singaporeans aged 25 and above will receive an opening credit of S$500 from the government. The credits will not expire and periodic top-ups will be provided by the government. SFC may be accumulated to pay for skills related course fees. You may wish to use your SFC to pay for partial/full ISCA course fees.  (For more information on the SFC scheme, please visit http://www.skillsfuture.sg/credit)

If you wish to enrol for the course with SFC Funding, please proceed with the following steps:

  • Step 1: Register for the course online via ISCA Portal. Upon adding to cart, the system will prompt a question “Do you wish to apply for SkillsFuture Credit?”, click “Yes” and input all required information. At the Cart page, please ensure that SFC funding is applied before clicking “Checkout”.
  • Step 2: After successful enrolment, please proceed to submit SFC claim on Skillsfuture Portal within 60 days before the course start date and obtain the necessary approval. Please submit SFC claim via SFC portal here: http://www.skillsfuture.sg/credit.

Failure to submit claim application and obtain necessary approval before the course start date will result in topping up of the SFC indicated for use. Please note that there will be an administrative fee of $42.80 for any revision of invoice.


2] WDA Training Grant - SDF Funding
This course is approved for SDF funding ($2 per training hour) for Company-sponsored participants only (Eligibility criteria apply). 
 
Funding Period: Until 21 Jan 2021
Funded Hours: 7 hours
Course Reference Number: CRS-N-0031640

If you wish to enrol participants with SDF Funding, please proceed with the following steps (For Corporate enrolments only) :

  • Step 1: Register for the course online via ISCA Portal. Upon adding to cart, the system will prompt a question “Do you wish to apply for WDA Funding?”, click Yes and input all required information. At the Cart page, please ensure that SDF funding is applied before clicking “Checkout”.
     
  • Step 2: After successful enrolment, please proceed to submit the Training Grant application via SkillsConnect Portal here: https://www.skillsconnect.gov.sg/

 

Employers of company-sponsored participants must submit training grant via SkillsConnect system to obtain training grant for course fees. You may submit the Training Grant application within the period from 30 days before the course start date to 30 days after course start date. Please note that there will be an administrative fee of $42.80 for any revision of invoice.

 

Eligibility Criteria:

  • Company must be registered or incorporated in Singapore and;
  • Applicant is taking the course for the first time.
  • Applicant must be employed, and is either Singapore Citizen or Permanent Resident of Singapore and;
  • Applicant must achieve at least 75% attendance, and pass all examinations /assessments and;
  • Applicant must be fully sponsored by the Company for all costs associated with the training and;
  • Payment has to be made via corporate means (e.g. corporate cheque, corporate GIRO, corporate credit card).

Programme Facilitator(s)


Arul John Peter

Arul John Peter holds an MBA and majored in strategic human resource management. He also holds a Bachelor of Science as his basic degree and professional qualification in administrative and people management. He is a certified EQ Skill Trainer. He is a member of the American Creativity Association. During his 10-year tenure with an International Trade Secretariat, he was conducting training workshops on employee related issues in countries such as Japan, Korea, Taiwan, Hong Kong, Malaysia, Fiji, Philippines, Thailand, India and several other Asian countries. Since 1997, he is actively involved in staff training and staff development activities.

Note: This programme is a full day training session. For the half-day virtual  programme, please click here to view: MP171 : Essential EQ Skills for Success (Live Webinar)

Programme Objective
At the end of the workshop, participants will be able to:

  • Discover how emotions affect interpersonal relationships;
  • Have clear understanding of how our behaviour affects others;
  • Understand the characteristics of an effective team;
  • Develop a positive attitude and trust towards team working;
  • Motivate self and fellow team members;
  • Help them to see their role and the role of others (system approach mindset).

 

Programme Outline

 

  • Understanding EQ Skills
    • Understanding Self awareness
    • Self-management for Peak performance
    • Motivation
    • Empathy (social awareness)
    • Social skills
  • Self-Awareness and Self Management for Success at work
  • Engaging the Power of Motivation
  • Social skills for better personal relationship
  • Getting and remaining connected with people
  • Working towards Vision, Mission & Objectives of the organisation
  • The Power of 3C’s – Commitment, Competency & Coordination
  • The W.I.N.E. way to serve the customers (internal/external)
  • Team Power
  • Becoming & Being a Team Player
  • Getting the Team tick
  • Developing the Power of Positive Relationship in the Team
  • Managing Workload
  • Managing work across inter-departments and Intra-department
  • Building Network across units
  • Sustaining Peak Performance

Training Methodology

Small group discussions, individual reflection, group sharing exercises, case studies, and work related role-play. Videos clips will be used to highlight key concepts. This is an interactive workshop with a fair split between concept/theory and practical application. Participants will spend considerable time in developing action plans aimed at managing problems/opportunities in the workplace.
 

Closing Date for Registration
1 week before programme or until full enrolment
 

Intended For

A Foundation level programme suitable for all professionals who like to develop the important softskill of EQ.

Competency Mapping

Others = 7.00 Hours

Programme Facilitator(s)

Arul John Peter

Arul John Peter holds an MBA and majored in strategic human resource management. He also holds a Bachelor of Science as his basic degree and professional qualification in administrative and people management. He is a certified EQ Skill Trainer. He is a member of the American Creativity Association. During his 10-year tenure with an International Trade Secretariat, he was conducting training workshops on employee related issues in countries such as Japan, Korea, Taiwan, Hong Kong, Malaysia, Fiji, Philippines, Thailand, India and several other Asian countries. Since 1997, he is actively involved in staff training and staff development activities.

Upcoming Schedule

Date & Time

20 Nov 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05
For Non-Members: $ 404.46

Programme Facilitator(s)

Arul John Peter

Venue

60 Cecil Street
ISCA House
Singapore 049709