Course Detail(MP110 : Writing impactful business correspondence and reports (Live Webinar))

MP110 : Writing impactful business correspondence and reports (Live Webinar)

7.00 CPE Hours (Others)
Classroom

Please be informed that in view of the current COVID-19 situation, we will be changing the format of the session on 7 Aug 2020 into a Live Webinar. A detailed set of instructions on the Live Webinar will also be sent to you closer to date. Please sign up for a Zoom account (https://zoom.us/) if you currently do not have an account.
- Participants are expected to switch on their video camera during the webinar to facilitate training engagement.


Programme Objective
 
With advancements in technology, business environment is becoming increasingly dynamic. In addition to such challenges, global business and diversity in the workplace pose challenges to business professionals who are constantly required to communicate myriad of issues in writing. Whether it concerns writing of emails, business reports or proposals, written communications have to effective and efficient to ensure clarity and relevance. Only then can business writing achieve its outcome of ‘transmitting’ the correct information and ensuring complete understanding of the intentions behind messages or reports.

This programme enables participants to gain insights into the use of three important types of business correspondence – emails, letters and reports. It discusses the functions, formats, requirements, and professional writing of business correspondence. Some areas that will be addressed would be, for example, ensuring professionalism in emails and selecting the appropriate format for presenting information in reports or use of syntax and grammar.

Programme Outline

1. Common business correspondence used
2. Use of email messages and letters
3. Types of business reports
4. Appropriate styles of writing

  • Writing concisely and clearly
  • Conveying energy and create impact
  • Use of active or passive sentence construction
  • Observing sensitivities in writing
  • Effective use of paragraphing

5. Ensuring clarity and relevance of information
6. Use of appropriate syntax
7. Appropriate of business English and grammar

  • Use of nouns
  • Use of subject and verbs
  • Transitive and intransitive verbs
  • Shift in tenses in writing
  • Compound adjectives
  • Use of pronouns and prepositions

8. Common pitfalls in business writing
 
Closing Date for Registration
1 week before programme or until full enrolment

Intended For

This programme is recommended for professionals and executives who write on the job to build and maintain relationship, improve productivity, and portray a professional image.

Competency Mapping

Others = 7.00 Hours

Schedule & Fees

Date & Time

07 Aug 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05   $ 269.64
For Non-Members: $ 404.46   $ 323.57
Early Bird Discount till 31 Aug 2020

Programme Facilitator(s)

Grace Tan

Venue

Online Classroom in or outside of
Singapore

Date & Time

07 Dec 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05
For Non-Members: $ 404.46

Programme Facilitator(s)

Grace Tan

Venue

60 Cecil Street
ISCA House
Singapore 049709

Date & Time

06 Dec 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Grace Tan

Date & Time

05 Aug 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Grace Tan

Date & Time

03 Apr 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Grace Tan

Testimonial

Funding

No funding Available!

Programme Facilitator(s)


Grace Tan

Ms Grace Tan has more than 30 years of experience in Human Resource Management & Development, having worked in the Hospitality, Real Estate, Financial, Healthcare and Retail industries. She holds a Bachelor of Arts from National University of Singapore (NUS) and a Graduate Diploma in Personnel Management from Singapore Institute of Management (SIM). In respect of the training and development domain, she also holds a Masters in Education from University of Sheffield, an Advanced Certificate in Training and Assessment (ACTA) and a Diploma in Adult and Continuing Education (DACE).

With her many years of corporate experience, Grace has also been engaged to help organizations in Organizational Development, Talent Management as well as developing and improving HR systems and processes to support organizational growth and change. She is experienced in developing and delivering training programs specifically in the areas of leadership, supervisory & change management, communications, customer service, coaching, performance management and team building. She is a Certified Extended DISC® Profiler and also conducts behavior profiling to assist organizations in their recruitment, talent management and development as well as team building effort.

Some of the companies that Grace has worked with include Goodwood Hotels Group, Hong Kong Bank, DBS Land Group, OCBC Bank Group and Eu Yan Sang International.
 

 

Please be informed that in view of the current COVID-19 situation, we will be changing the format of the session on 7 Aug 2020 into a Live Webinar. A detailed set of instructions on the Live Webinar will also be sent to you closer to date. Please sign up for a Zoom account (https://zoom.us/) if you currently do not have an account.
- Participants are expected to switch on their video camera during the webinar to facilitate training engagement.


Programme Objective
 
With advancements in technology, business environment is becoming increasingly dynamic. In addition to such challenges, global business and diversity in the workplace pose challenges to business professionals who are constantly required to communicate myriad of issues in writing. Whether it concerns writing of emails, business reports or proposals, written communications have to effective and efficient to ensure clarity and relevance. Only then can business writing achieve its outcome of ‘transmitting’ the correct information and ensuring complete understanding of the intentions behind messages or reports.

This programme enables participants to gain insights into the use of three important types of business correspondence – emails, letters and reports. It discusses the functions, formats, requirements, and professional writing of business correspondence. Some areas that will be addressed would be, for example, ensuring professionalism in emails and selecting the appropriate format for presenting information in reports or use of syntax and grammar.

Programme Outline

1. Common business correspondence used
2. Use of email messages and letters
3. Types of business reports
4. Appropriate styles of writing

  • Writing concisely and clearly
  • Conveying energy and create impact
  • Use of active or passive sentence construction
  • Observing sensitivities in writing
  • Effective use of paragraphing

5. Ensuring clarity and relevance of information
6. Use of appropriate syntax
7. Appropriate of business English and grammar

  • Use of nouns
  • Use of subject and verbs
  • Transitive and intransitive verbs
  • Shift in tenses in writing
  • Compound adjectives
  • Use of pronouns and prepositions

8. Common pitfalls in business writing
 
Closing Date for Registration
1 week before programme or until full enrolment

Intended For

This programme is recommended for professionals and executives who write on the job to build and maintain relationship, improve productivity, and portray a professional image.

Competency Mapping

Others = 7.00 Hours

Programme Facilitator(s)

Grace Tan

Ms Grace Tan has more than 30 years of experience in Human Resource Management & Development, having worked in the Hospitality, Real Estate, Financial, Healthcare and Retail industries. She holds a Bachelor of Arts from National University of Singapore (NUS) and a Graduate Diploma in Personnel Management from Singapore Institute of Management (SIM). In respect of the training and development domain, she also holds a Masters in Education from University of Sheffield, an Advanced Certificate in Training and Assessment (ACTA) and a Diploma in Adult and Continuing Education (DACE).

With her many years of corporate experience, Grace has also been engaged to help organizations in Organizational Development, Talent Management as well as developing and improving HR systems and processes to support organizational growth and change. She is experienced in developing and delivering training programs specifically in the areas of leadership, supervisory & change management, communications, customer service, coaching, performance management and team building. She is a Certified Extended DISC® Profiler and also conducts behavior profiling to assist organizations in their recruitment, talent management and development as well as team building effort.

Some of the companies that Grace has worked with include Goodwood Hotels Group, Hong Kong Bank, DBS Land Group, OCBC Bank Group and Eu Yan Sang International.
 

 

Upcoming Schedule

Date & Time

07 Aug 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05   $ 269.64
For Non-Members: $ 404.46   $ 323.57
Early Bird Discount till 31 Aug 2020

Programme Facilitator(s)

Grace Tan

Venue

Online Classroom in or outside of
Singapore