Course Detail()
Not Available

UTAP Funding

7.00 CPE Hours (Category 1, Category 2, Category 3, Category 4, Others)
Classroom

Programme Objective
 
This programme equips the participant with the necessary foundation to understand the basis for crisis management and the primary concepts and processes employed to prepare for a crisis. This practice-based module includes interactive practice sessions to help participants internalize the learning process. The themes covered in this module include Enterprise Risk Management, Crisis Management, Business Continuity Management and the way we value business processes and fund them.

Programme Outline


The world around us is becoming less certain. We can instantaneously know about events which occur half a world away. This puts tremendous pressure on governance, preparedness and response activities of an organization; including the way we fund these activities. Regardless of how prepared we can be, organizations need to have crisis & business continuity management framework in place.
 

  • Enterprise Risk Management (ERM) as the overarching platform
Understand that the value ofERM is to facilitate the achievement of objectives and create value for stakeholders through managing risks and how crisis & business continuity management are a subset of ERM.
 
  • Introduction to Crisis Management
Definition of a crisis; The evolution of crisis management; Outcomes expected from a crisis management program; Global trends in crisis management; Issues in crisis management; Legal obligations to shareholders, investors and to the public; Compliance requirements; Analyzing business losses.
 
  • Risk Analysis
Risk management stages; Role of crisis management in risk management; External events; Internal events; Protecting critical people, assets and resources; Targeting your crisis management plans.
 
  • Components of Crisis Management
The crisis management life-cycle; Major components in pre-crisis development’ Major components in crisis response; Major components in post-crisis restoration; Human resource perspectives; Facilities management perspectives; Security perspectives; Insurance and loss perspectives; Business perspectives.
 
  • Crisis Management Processes
Key Stakeholders in Crisis Management; Key processes in Crisis Management; Understanding how Crisis Management processes are integrated.
 
  • Introduction to Business Continuity Management (BCM)
Key elements of BCM; Objectives of each element; Industry standards and practices.
 
  • Business Impact Analysis
Understanding critical business functions; Identifying out recovery objectives; Working out recovery requirements; Mapping critical business functions.
 
  • Business Continuity Strategy /Plan and Introduction to Exercising and Testing
Objectives of a Business Continuity Strategy; Working out your Business Continuity Strategy; Funding your Strategy; Working out your Business Continuity Plan.
 
  • Components of Sustainable Crisis Management
Organization life cycle; Project Phase; Sustainability Phase; Maintenance; Education; Competency Management; Crisis management plan validation; Auditing your plan; Professional development.
 
  • Integrating ERM
Relationship between Crisis Management and Business Continuity Management to Enterprise Risk Management; Integrating Crisis Management and Business Continuity into Enterprise Risk Management.
 

 
Training Methodology
 
Lectures, discussions, scenario analysis/real life case studies and use of checklists to help participants internalize concepts and principles
 
Closing Date for Registration

1 week before programme or until full enrolment

Intended For

Financial managers, Business owners, Heads of business units, Internal audit and risk managers.

Schedule & Fees

Testimonial

Funding

1] NTUC Union Training Assistance Programme (UTAP)
UTAP (Union Training Assistance Programme) is an individual skills upgrading account for NTUC members.

To find out more on the UTAP funding and support validity period please click here.

Should you have queries on the funding scheme, you can email to UTAP@e2i.com.sg or call NTUC Membership Hotline at 6213-8008

Programme Facilitator(s)

Programme Objective
 
This programme equips the participant with the necessary foundation to understand the basis for crisis management and the primary concepts and processes employed to prepare for a crisis. This practice-based module includes interactive practice sessions to help participants internalize the learning process. The themes covered in this module include Enterprise Risk Management, Crisis Management, Business Continuity Management and the way we value business processes and fund them.

Programme Outline


The world around us is becoming less certain. We can instantaneously know about events which occur half a world away. This puts tremendous pressure on governance, preparedness and response activities of an organization; including the way we fund these activities. Regardless of how prepared we can be, organizations need to have crisis & business continuity management framework in place.
 

  • Enterprise Risk Management (ERM) as the overarching platform
Understand that the value ofERM is to facilitate the achievement of objectives and create value for stakeholders through managing risks and how crisis & business continuity management are a subset of ERM.
 
  • Introduction to Crisis Management
Definition of a crisis; The evolution of crisis management; Outcomes expected from a crisis management program; Global trends in crisis management; Issues in crisis management; Legal obligations to shareholders, investors and to the public; Compliance requirements; Analyzing business losses.
 
  • Risk Analysis
Risk management stages; Role of crisis management in risk management; External events; Internal events; Protecting critical people, assets and resources; Targeting your crisis management plans.
 
  • Components of Crisis Management
The crisis management life-cycle; Major components in pre-crisis development’ Major components in crisis response; Major components in post-crisis restoration; Human resource perspectives; Facilities management perspectives; Security perspectives; Insurance and loss perspectives; Business perspectives.
 
  • Crisis Management Processes
Key Stakeholders in Crisis Management; Key processes in Crisis Management; Understanding how Crisis Management processes are integrated.
 
  • Introduction to Business Continuity Management (BCM)
Key elements of BCM; Objectives of each element; Industry standards and practices.
 
  • Business Impact Analysis
Understanding critical business functions; Identifying out recovery objectives; Working out recovery requirements; Mapping critical business functions.
 
  • Business Continuity Strategy /Plan and Introduction to Exercising and Testing
Objectives of a Business Continuity Strategy; Working out your Business Continuity Strategy; Funding your Strategy; Working out your Business Continuity Plan.
 
  • Components of Sustainable Crisis Management
Organization life cycle; Project Phase; Sustainability Phase; Maintenance; Education; Competency Management; Crisis management plan validation; Auditing your plan; Professional development.
 
  • Integrating ERM
Relationship between Crisis Management and Business Continuity Management to Enterprise Risk Management; Integrating Crisis Management and Business Continuity into Enterprise Risk Management.
 

 
Training Methodology
 
Lectures, discussions, scenario analysis/real life case studies and use of checklists to help participants internalize concepts and principles
 
Closing Date for Registration

1 week before programme or until full enrolment

Intended For

Financial managers, Business owners, Heads of business units, Internal audit and risk managers.

Programme Facilitator(s)


No course instances or course instance sessions available.