Course Detail()

SkillsFuture Credit, UTAP Funding

7.00 CPE Hours (Others)
Classroom

Programme Objective

Upon completion of this workshop, participants will:

  • Improve people management skills
  • Handle difficult staff at work
  • Carry out systematic performance management and coaching
  • Discuss performance strengths, deficiencies and areas to improve with staff
  • Guide subordinates towards improved work performance

Programme Outline

  • Improving employee performance @ work
  • Competencies of an effective leadership
  • Correct communication skills for better people management
  • Listening, questioning and understanding skills
  • Engaging in a two-way dialogue
  • Communicating openly and constructively
  • Using the funnel technique for feedback skills
  • Pitfalls to avoid as a coach manager
  • Communicating negative feedback constructively and tactfully
  • Coaching, mentoring and guidance for improved work performance
  • Counseling for under-performers. What if staff don’t improve?
  • Handling difficult employees
  • 360 degree feedback skills from supervisory to staff
  • Motivating employees at work
  • Case-studies and role play


Training Methodology
Coaching Guidelines, Do's and Dont's, Coaching Templates Coaching Checklists, Coaching Process and Case studies.

Closing Date for Registration
1 week before programme or until full enrolment.

 

Intended For

All levels of managers, section heads, engineers, executives and non executives who have to bring out the best in their staff through coaching skills.

Schedule & Fees

Testimonial

Funding

1] SkillsFuture Credit (SFC)
Funding Period: Until 08 Jan 2023
Course Reference Number: TGS-2020502485

All Singaporeans aged 25 and above will receive an opening credit of S$500 from the government. You may wish to use your SFC to pay for partial/full ISCA course fees. 

On 1 Oct 2020, the Government provided a one-off SkillsFuture Credit Top-up of $500 for all eligible Singaporeans aged 25 or above by 31 Dec 2020. Singaporeans aged 40 to 60 by 31 Dec 2020 will also receive an Additional SkillsFuture Credit (Mid-Career Support) of $500 which can be used for courses under: (i) SGUnited Skills Programme, (ii) SGUnited Mid-Career Pathways Programme – Company Training, and (iii) Career Transition Programmes. This additional SFC (Mid-Career Support) is NOT applicable for use on ISCA courses. (For more information on the SFC scheme, please visit www.myskillsfuture.gov.sg)

If you wish to enrol for the course with SFC Funding, please proceed with the following steps:

Failure to submit claim application and obtain necessary approval before the course start date will result in topping up of the SFC indicated for use. Please note that there will be an administrative fee of $42.80 for any revision of invoice.


2] WDA Training Grant - SDF Funding
This course is approved for SDF funding ($2 per training hour) for Company-sponsored participants only (Eligibility criteria apply). 

Funding Period: Until 08 Jan 2023
Funded Hours: 7 hours
Course Reference Number: TGS-2020502485

If you wish to enrol participants with SDF Funding, please proceed with the following steps (For Corporate enrolments only) :

  • Step 1: Register for the course online via ISCA Portal. Upon adding to cart, the system will prompt a question “Do you wish to apply for WDA Funding?”, click Yes and input all required information. At the Cart page, please ensure that SDF funding is applied before clicking “Checkout”.
     

 

For course run start date before 1 Nov 2020, submit training grant application in SCN until 30 Nov 2020.

For course run start date on or after 1 Nov 2020, Enterprises/employers are NOT required to log into TPGateway/SCN to submit training grant.

Remarks

Step 2: After receiving email that the programme status is confirmed, please proceed to submit the Training Grant application via SkillsConnect Portal (https://www.skillsconnect.gov.sg/).

Employers of company-sponsored participants must submit training grant via SkillsConnect to obtain training grant for course fees. You may submit the Training Grant application within the period from 30 days before the course start date to 30 days after course start date.

The employee’s enrolment, attendance and assessment recordswill be submitted by ISCA onto TPGateway.


Please note that there will be an administrative fee of $42.80 for any revision of invoice.

Eligibility Criteria:

  • Company must be registered or incorporated in Singapore and;
  • Applicant is taking the course for the first time.
  • Applicant must be employed, and is either Singapore Citizen or Permanent Resident of Singapore and;
  • Applicant must achieve at least 75% attendance, and pass all examinations /assessments and;
  • Applicant must be fully sponsored by the Company for all costs associated with the training and;
  • Payment has to be made via corporate means (e.g. corporate cheque, corporate GIRO, corporate credit card).

 

3] NTUC Union Training Assistance Programme (UTAP)
UTAP (Union Training Assistance Programme) is an individual skills upgrading account for NTUC members.

To find out more on the UTAP funding and support validity period please click here.

Should you have queries on the funding scheme, you can email to UTAP@e2i.com.sg or call NTUC Membership Hotline at 6213-8008

Programme Facilitator(s)

Programme Objective

Upon completion of this workshop, participants will:

  • Improve people management skills
  • Handle difficult staff at work
  • Carry out systematic performance management and coaching
  • Discuss performance strengths, deficiencies and areas to improve with staff
  • Guide subordinates towards improved work performance

Programme Outline

  • Improving employee performance @ work
  • Competencies of an effective leadership
  • Correct communication skills for better people management
  • Listening, questioning and understanding skills
  • Engaging in a two-way dialogue
  • Communicating openly and constructively
  • Using the funnel technique for feedback skills
  • Pitfalls to avoid as a coach manager
  • Communicating negative feedback constructively and tactfully
  • Coaching, mentoring and guidance for improved work performance
  • Counseling for under-performers. What if staff don’t improve?
  • Handling difficult employees
  • 360 degree feedback skills from supervisory to staff
  • Motivating employees at work
  • Case-studies and role play


Training Methodology
Coaching Guidelines, Do's and Dont's, Coaching Templates Coaching Checklists, Coaching Process and Case studies.

Closing Date for Registration
1 week before programme or until full enrolment.

 

Intended For

All levels of managers, section heads, engineers, executives and non executives who have to bring out the best in their staff through coaching skills.

Programme Facilitator(s)


No course instances or course instance sessions available.