Course Detail(BM025 : Coaching and Mentoring Skills for Managers)
Not Available

UTAP Funding

BM025 : Coaching and Mentoring Skills for Managers

7.00 CPE Hours (Others)
Classroom

To reduce the environmental impact and contribute to sustainability efforts, ISCA will contribute our part by eliminating the printing of course materials for selected courses with effect from 2023.

Tips: To make your paperless learning experience more enjoyable, you may bring along a digital device such as a Windows based laptops or tablets to read your online materials during the class. QR code will be provided in the class for you to download the materials in PDF.

Join us and be a Difference Maker!

 


 

Programme Objective
 
Learn professional coaching and mentoring strategies and techniques to make you a more effective manager and leader to your people.

Programme Outline

At the end of the workshop, you will be able to:

  • Perform the roles of coach and mentor to develop high-performing individuals and teams
  • Compare coaching and mentoring
  • Know the who, what, why, when and how to coach vs. mentor
  • Apply and manage a coaching process in interacting with staff
  • Use coaching tools and techniques
  • Manage the three key phases of mentoring 

 
Contents  

  • The Difference between Coaching and Mentoring
  • What is Coaching?
  • The Role of A Coach
  • What Makes A Good Coach?
  • Managing the Coaching Process
  • Coaching Skills
  • Applying Coaching Skills: The GROW Model
  • The Mentoring Role
  • Who Makes the Best Mentors?
  • Who and When to Mentor
  • Managing the Key Phases of Successful Mentoring
  • Mentoring Skills

 
Training Methodology
Interactive and experiential learning using group discussions, cases, games, role plays, demonstration, application exercises
 
Closing Date for Registration
1 week before programme or until full enrolment
 

Intended For

Managers, executives, team leaders, project leaders

Competency Mapping

Others = 7.00 Hours

Schedule & Fees
Date & Time

24 Nov 2025 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)


SGD pricing -

For Members: $ 488.32
For Non-Members: $ 582.06


Programme Facilitator(s)

Albert Kho

Venue

60 Cecil Street
ISCA House
Singapore 049709

Testimonial

Funding

1] NTUC Union Training Assistance Programme (UTAP)
UTAP (Union Training Assistance Programme) is an individual skills upgrading account for NTUC members.

To find out more on the UTAP funding and support validity period please click here.

Should you have queries on the funding scheme, you can email to UTAP@e2i.com.sg or call NTUC Membership Hotline at 6213-8008

Programme Facilitator(s)


Albert Kho

Albert Kho is a UK-certified speech and communications trainer with more than 20 years of business experience in sales, marketing, and senior management.

For the past 18 years, Albert has conducted over 100 workshops a year in oral and written communications, interpersonal communication, presentation and public speaking, personal effectiveness, and performance management. His clients include MNCs, government agencies, and training institutes. He has trained extensively in ASEAN countries, Mauritius, and the Maldives.

An Arts graduate from the University of Singapore, his training qualifications include: Teaching Licentiate Diploma (LTCL) in Effective Communication awarded by Trinity College London; TESOL Diploma from the London Teacher Training Centre; Diploma in Counselling Psychology; certified NLP Practitioner and Master Trainer; WSQ ACTA and DACE certification. Albert is passionate about helping others communicate effectively and confidently. Learners like his interactive, activity-driven, warm, engaging style of facilitation.

To reduce the environmental impact and contribute to sustainability efforts, ISCA will contribute our part by eliminating the printing of course materials for selected courses with effect from 2023.

Tips: To make your paperless learning experience more enjoyable, you may bring along a digital device such as a Windows based laptops or tablets to read your online materials during the class. QR code will be provided in the class for you to download the materials in PDF.

Join us and be a Difference Maker!

 


 

Programme Objective
 
Learn professional coaching and mentoring strategies and techniques to make you a more effective manager and leader to your people.

Programme Outline

At the end of the workshop, you will be able to:

  • Perform the roles of coach and mentor to develop high-performing individuals and teams
  • Compare coaching and mentoring
  • Know the who, what, why, when and how to coach vs. mentor
  • Apply and manage a coaching process in interacting with staff
  • Use coaching tools and techniques
  • Manage the three key phases of mentoring 

 
Contents  

  • The Difference between Coaching and Mentoring
  • What is Coaching?
  • The Role of A Coach
  • What Makes A Good Coach?
  • Managing the Coaching Process
  • Coaching Skills
  • Applying Coaching Skills: The GROW Model
  • The Mentoring Role
  • Who Makes the Best Mentors?
  • Who and When to Mentor
  • Managing the Key Phases of Successful Mentoring
  • Mentoring Skills

 
Training Methodology
Interactive and experiential learning using group discussions, cases, games, role plays, demonstration, application exercises
 
Closing Date for Registration
1 week before programme or until full enrolment
 

Intended For

Managers, executives, team leaders, project leaders

Competency Mapping

Others = 7.00 Hours

Programme Facilitator(s)

Albert Kho

Albert Kho is a UK-certified speech and communications trainer with more than 20 years of business experience in sales, marketing, and senior management.

For the past 18 years, Albert has conducted over 100 workshops a year in oral and written communications, interpersonal communication, presentation and public speaking, personal effectiveness, and performance management. His clients include MNCs, government agencies, and training institutes. He has trained extensively in ASEAN countries, Mauritius, and the Maldives.

An Arts graduate from the University of Singapore, his training qualifications include: Teaching Licentiate Diploma (LTCL) in Effective Communication awarded by Trinity College London; TESOL Diploma from the London Teacher Training Centre; Diploma in Counselling Psychology; certified NLP Practitioner and Master Trainer; WSQ ACTA and DACE certification. Albert is passionate about helping others communicate effectively and confidently. Learners like his interactive, activity-driven, warm, engaging style of facilitation.


Upcoming Schedule

Date & Time

24 Nov 2025 (9:00 AM - 5:00 PM)
Fee (inclusive of GST)


SGD pricing -

For Members: $ 488.32
For Non-Members: $ 582.06


Programme Facilitator(s)

Albert Kho

Venue

60 Cecil Street
ISCA House
Singapore 049709


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