Programme Objective

One of the few certainties in life is the need to change.  Change has always been with us but the pace of change has never been as fast as it is in our modern life. These changes are reflected in our organizations where constant change has become the norm. All levels of staff will have to become proactive in coping with these changes which will affect the very culture and structure of the organization.  In order to survive, the organization must be readily adaptable and responsive to change.  However despite the potential positive outcomes, change is often resisted at both the personal and organizational level. This programme aims to enable participants to successfully understand and facilitate change.

At the End of This Programme Participants will be able to:

• Understand the Current forces of Change 
• Appreciate the Opportunities and Benefits in Change
• Learn the Common Causes for Resistance to Change and How to Overcome Such Resistance
• Learn the Skills and Tools to Help Manage and Cope with the Changes
• Develop a Positive and Open Mindset to Change
• Manage Personal Change
• Develop an Action Plan

Programme Outline

1.  What is Change and Why is it Necessary

What is Change Management?

• Types of Change
• Pace of Change
• Factors Driving Change – Internal and External
• Speed of Change
• Change in Singapore

Change and The Changing Environment

• Paradigm Shifts
• The Changing Environment
• The New Economy
• The Decline of Manufacturing and the Rise of the Knowledge Economy
• The Need to Add Value through Other Means
• Adding Value Through Change and  Innovation

Types and Dynamics of Change

• Evolution
• Synthesis
• Revolution
• Reapplication
• Changing Direction

Reframing the Mind – Understanding and Changing our Perceptions to Cope With Change

• What are our Perceptions
• Differences in Perception
• The Danger of Assumptions
• Reframing the Mind to See Differently

2. The Square Wheels of Managing and Leading Change

• The Person in Front
• The People in the Back
• The Body of the Wagon
• Square Wheels
• Round Wheels
• The View From the Front
• The View From the Back
• Perceptions
• The Lessons to be Learnt

3. Common Causes of Resistance to Change and How to Overcome Such Resistance

Managing Change and Dealing With Resistance      

• Fear of Change – The Major Reasons
• Obtaining Buy-In
• Dealing with Resistance to Change
• Why Do People Fear Change and How to Overcome Resistance

Exploring Change – Barriers and Different Reactions 

• Denial
• Resistance
• Exploration
• Mastery

Managing Change - A Typical Model of Change

• The Real Life Forces of Change – The Video Story
• The Change Cycle
• Change Within a Real Company

Different Personalities and Attitudes to Change

• Recognising and Valuing  Diversity
• Personality and Change
• Change and Stress
• Change – Self Assessment

4. Skills and Tools to Manage and Cope With Change

Strategies to Manage Change

• The Principles Underlying the Delivery of Change
• Obtaining Participation
• Case Study

5. Understanding How People Perceive and React to Change

• Feelings are Facts
• Motivating People
• The Five Steps
• How to Implement Change successfully

6. Who Moved My Cheese

• The Video Story
• An A-Mazing Change Profile

Create an Action Plan

• What have I Learnt About Myself
• What do I need to Reinforce
• What do I need to Develop
• Preparing an Action Plan

Review, Evaluation and Close

 

Training Methodology

This programme will be highly exponential in nature with short presentations, group discussions and presentation, practical exercises, self-awareness questionnaires, sharing of real life personal  experiences and the opportunity for reflection.
 

Closing Date for Registration

1 week before programme or until full enrolment

Intended For

Executives and managers in SMEs and MNCs.

Programme Facilitator(s)