Course Detail(MP031v : Coaching for Performance Improvement (Live Webinar))
Not Available

UTAP Funding

MP031v : Coaching for Performance Improvement (Live Webinar)

7.00 CPE Hours (Others)
Live Webinar

Programme Objective

Upon completion of this workshop, participants will:

  • Improve people management skills
  • Handle difficult staff at work
  • Carry out systematic performance management and coaching
  • Discuss performance strengths, deficiencies and areas to improve with staff
  • Guide subordinates towards improved work performance

Programme Outline

  • Improving employee performance @ work
  • Competencies of an effective leadership
  • Correct communication skills for better people management
  • Listening, questioning and understanding skills
  • Engaging in a two-way dialogue
  • Communicating openly and constructively
  • Using the funnel technique for feedback skills
  • Pitfalls to avoid as a coach manager
  • Communicating negative feedback constructively and tactfully
  • Coaching, mentoring and guidance for improved work performance
  • Counseling for under-performers. What if staff don’t improve?
  • Handling difficult employees
  • 360 degree feedback skills from supervisory to staff
  • Motivating employees at work
  • Case-studies and role play


Pre-requisites

Please take note of the following admission requirements:

  • Trainings will be conducted on Zoom platform, thus video camera and microphone are compulsory
  • Mandatory for video camera to be turned on throughout the course
  • Display your official name (as per NRIC) in Zoom, to facilitate attendance taking
     

Training Methodology
Coaching Guidelines, Do's and Dont's, Coaching Templates Coaching Checklists, Coaching Process and Case studies.

Closing Date for Registration
1 week before programme or until full enrolment.
 

Intended For

All levels of managers, section heads, engineers, executives and non executives who have to bring out the best in their staff through coaching skills.

Competency Mapping

Others = 7.00 Hours

Schedule & Fees
Date & Time

01 Nov 2024 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 318.28
For Non-Members: $ 382.59

Programme Facilitator(s)

Sandra Sandu

Venue

Online Classroom in or outside of
Singapore

Testimonial

Funding

1] NTUC Union Training Assistance Programme (UTAP)
UTAP (Union Training Assistance Programme) is an individual skills upgrading account for NTUC members.

To find out more on the UTAP funding and support validity period please click here.

Should you have queries on the funding scheme, you can email to UTAP@e2i.com.sg or call NTUC Membership Hotline at 6213-8008

Programme Facilitator(s)


Ms Sandra Sandu
MEd, FCMC

Sandra is an experienced HRD professional and corporate trainer with a 29-year track record in training employees of corporations across twenty-five countries in the Asia Pacific in:

  • Business Grammar for Professionals
  • Audit investigative writing
  • Business Writing skills
  • Technical Report Writing for engineers
  • Powerful Emails
  • Proofreading to perfection
  • Performance Coaching and Feedback skills
  • Communications Skills
  • Powerful Presentations Skills
  • Trainer Facilitation Skills
  • Accelerated Learning Techniques

       

      Sandra has several prestigious qualifications from leading professional institutions

      • Masters degree in Education with distinction (Training and Development) from Sheffield University UK
      • Certified Trainer with the American Management Association
      • Certified Trainer with Buzan Centre on Thinking Dorset, UK
      • Certified Management Consultant CMC
      • Fellow of Institute of Management Consultants FCMC
      • Certified Trainer Multiple Intelligences Mind Resources Sydney
      • ACTA Certified Trainer Singapore
      • Equally competent facilitating sessions for leading multinationals and government sector.

       

      Over three decades, Sandra has trained more than half a million employees from leading multi-national corporations in government and government sector have benefited from her training, across the Asia Pacific, Middle East and Australia.

      Programme Objective

      Upon completion of this workshop, participants will:

      • Improve people management skills
      • Handle difficult staff at work
      • Carry out systematic performance management and coaching
      • Discuss performance strengths, deficiencies and areas to improve with staff
      • Guide subordinates towards improved work performance

      Programme Outline

      • Improving employee performance @ work
      • Competencies of an effective leadership
      • Correct communication skills for better people management
      • Listening, questioning and understanding skills
      • Engaging in a two-way dialogue
      • Communicating openly and constructively
      • Using the funnel technique for feedback skills
      • Pitfalls to avoid as a coach manager
      • Communicating negative feedback constructively and tactfully
      • Coaching, mentoring and guidance for improved work performance
      • Counseling for under-performers. What if staff don’t improve?
      • Handling difficult employees
      • 360 degree feedback skills from supervisory to staff
      • Motivating employees at work
      • Case-studies and role play


      Pre-requisites

      Please take note of the following admission requirements:

      • Trainings will be conducted on Zoom platform, thus video camera and microphone are compulsory
      • Mandatory for video camera to be turned on throughout the course
      • Display your official name (as per NRIC) in Zoom, to facilitate attendance taking
         

      Training Methodology
      Coaching Guidelines, Do's and Dont's, Coaching Templates Coaching Checklists, Coaching Process and Case studies.

      Closing Date for Registration
      1 week before programme or until full enrolment.
       

      Intended For

      All levels of managers, section heads, engineers, executives and non executives who have to bring out the best in their staff through coaching skills.

      Competency Mapping

      Others = 7.00 Hours

      Programme Facilitator(s)

      Ms Sandra Sandu
      MEd, FCMC

      Sandra is an experienced HRD professional and corporate trainer with a 29-year track record in training employees of corporations across twenty-five countries in the Asia Pacific in:

      • Business Grammar for Professionals
      • Audit investigative writing
      • Business Writing skills
      • Technical Report Writing for engineers
      • Powerful Emails
      • Proofreading to perfection
      • Performance Coaching and Feedback skills
      • Communications Skills
      • Powerful Presentations Skills
      • Trainer Facilitation Skills
      • Accelerated Learning Techniques

           

          Sandra has several prestigious qualifications from leading professional institutions

          • Masters degree in Education with distinction (Training and Development) from Sheffield University UK
          • Certified Trainer with the American Management Association
          • Certified Trainer with Buzan Centre on Thinking Dorset, UK
          • Certified Management Consultant CMC
          • Fellow of Institute of Management Consultants FCMC
          • Certified Trainer Multiple Intelligences Mind Resources Sydney
          • ACTA Certified Trainer Singapore
          • Equally competent facilitating sessions for leading multinationals and government sector.

           

          Over three decades, Sandra has trained more than half a million employees from leading multi-national corporations in government and government sector have benefited from her training, across the Asia Pacific, Middle East and Australia.

          Upcoming Schedule

          Date & Time

          01 Nov 2024 (9:00 AM - 5:00 PM)
          Fee (inclusive of GST)

          For Members: $ 318.28
          For Non-Members: $ 382.59

          Programme Facilitator(s)

          Sandra Sandu

          Venue

          Online Classroom in or outside of
          Singapore


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