Course Detail(MP031v : Coaching for Performance Improvement (Live Webinar))

MP031v : Coaching for Performance Improvement (Live Webinar)

7.00 CPE Hours (Others)
Live Webinar

Programme Objective

Upon completion of this workshop, participants will:

  • Improve people management skills
  • Handle difficult staff at work
  • Carry out systematic performance management and coaching
  • Discuss performance strengths, deficiencies and areas to improve with staff
  • Guide subordinates towards improved work performance

Programme Outline

  • Improving employee performance @ work
  • Competencies of an effective leadership
  • Correct communication skills for better people management
  • Listening, questioning and understanding skills
  • Engaging in a two-way dialogue
  • Communicating openly and constructively
  • Using the funnel technique for feedback skills
  • Pitfalls to avoid as a coach manager
  • Communicating negative feedback constructively and tactfully
  • Coaching, mentoring and guidance for improved work performance
  • Counseling for under-performers. What if staff don’t improve?
  • Handling difficult employees
  • 360 degree feedback skills from supervisory to staff
  • Motivating employees at work
  • Case-studies and role play


Pre-requisites

Please take note of the following admission requirements:

  • Trainings will be conducted on Zoom platform, thus video camera and microphone are compulsory
  • Mandatory for video camera to be turned on throughout the course
  • Display your official name (as per NRIC) in Zoom, to facilitate attendance taking
     

Training Methodology
Coaching Guidelines, Do's and Dont's, Coaching Templates Coaching Checklists, Coaching Process and Case studies.

Closing Date for Registration
1 week before programme or until full enrolment.
 

Intended For

All levels of managers, section heads, engineers, executives and non executives who have to bring out the best in their staff through coaching skills.

Competency Mapping

Others = 7.00 Hours

Schedule & Fees

Date & Time

30 Aug 2021 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Sandra Sandu

Date & Time

30 Jun 2021 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Sandra Sandu

Date & Time

03 Sep 2020 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Sandra Sandu

Testimonial

Funding

No funding Available!

Programme Facilitator(s)


Ms Sandra Sandu,
MEd, FCMC


Sandra is an experienced HRD professional and corporate trainer with 27 years experience training employees of corporations across twenty five countries in Asia Pacific and Australia. Sandra holds several prestigious international qualifications:
  • Masters degree in Education MEd (Adult Training and Development) distinction from Sheffield University UK
  • Certified Trainer with the American Management Association
  • Certified Trainer with Buzan Centre on Thinking Skills, Innovation and Mind Mapping
  • Certified Management Consultant CMC since 1993
  • Fellow of Institute of Management Consultants FCMC from NY USA in 1999
  • Trainer, Multiple Intelligences, Mind Resources
  • Executive Coach, Business Thinking Systems Sydney Australia
  • Trinity College London Licentiate Certificate in Speech and Drama
  • Post Graduate Diploma in Applied Linguistics Regional Language Centre RELC
  • Advanced Certificate in Training and Development (ACTA)

Programme Objective

Upon completion of this workshop, participants will:

  • Improve people management skills
  • Handle difficult staff at work
  • Carry out systematic performance management and coaching
  • Discuss performance strengths, deficiencies and areas to improve with staff
  • Guide subordinates towards improved work performance

Programme Outline

  • Improving employee performance @ work
  • Competencies of an effective leadership
  • Correct communication skills for better people management
  • Listening, questioning and understanding skills
  • Engaging in a two-way dialogue
  • Communicating openly and constructively
  • Using the funnel technique for feedback skills
  • Pitfalls to avoid as a coach manager
  • Communicating negative feedback constructively and tactfully
  • Coaching, mentoring and guidance for improved work performance
  • Counseling for under-performers. What if staff don’t improve?
  • Handling difficult employees
  • 360 degree feedback skills from supervisory to staff
  • Motivating employees at work
  • Case-studies and role play


Pre-requisites

Please take note of the following admission requirements:

  • Trainings will be conducted on Zoom platform, thus video camera and microphone are compulsory
  • Mandatory for video camera to be turned on throughout the course
  • Display your official name (as per NRIC) in Zoom, to facilitate attendance taking
     

Training Methodology
Coaching Guidelines, Do's and Dont's, Coaching Templates Coaching Checklists, Coaching Process and Case studies.

Closing Date for Registration
1 week before programme or until full enrolment.
 

Intended For

All levels of managers, section heads, engineers, executives and non executives who have to bring out the best in their staff through coaching skills.

Competency Mapping

Others = 7.00 Hours

Programme Facilitator(s)

Ms Sandra Sandu,
MEd, FCMC


Sandra is an experienced HRD professional and corporate trainer with 27 years experience training employees of corporations across twenty five countries in Asia Pacific and Australia. Sandra holds several prestigious international qualifications:
  • Masters degree in Education MEd (Adult Training and Development) distinction from Sheffield University UK
  • Certified Trainer with the American Management Association
  • Certified Trainer with Buzan Centre on Thinking Skills, Innovation and Mind Mapping
  • Certified Management Consultant CMC since 1993
  • Fellow of Institute of Management Consultants FCMC from NY USA in 1999
  • Trainer, Multiple Intelligences, Mind Resources
  • Executive Coach, Business Thinking Systems Sydney Australia
  • Trinity College London Licentiate Certificate in Speech and Drama
  • Post Graduate Diploma in Applied Linguistics Regional Language Centre RELC
  • Advanced Certificate in Training and Development (ACTA)

Upcoming Schedule

Registration is closed

Date & Time

30 Aug 2021 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05   $ 269.64
For Non-Members: $ 404.46   $ 323.57
Discount till 31 Dec 2021

Programme Facilitator(s)

Sandra Sandu

Venue

Online Classroom in or outside of
Singapore