Course Detail()

Programme Objective

Learn professional coaching and mentoring strategies and techniques to make you a more effective manager and leader to your people.

Programme Outline

At the end of the workshop, you will be able to:

Perform the roles of coach and mentor to develop high-performing individuals and teams
Compare coaching and mentoring
Know the who, what, why, when and how to coach vs. mentor
Apply and manage a coaching process in interacting with staff
Use coaching tools and techniques
Manage the three key phases of mentoring

Contents

The Difference between Coaching and Mentoring
What is Coaching?
The Role of A Coach
What Makes A Good Coach?
Managing the Coaching Process
Coaching Skills
Applying Coaching Skills: The GROW Model
The Mentoring Role
Who Makes the Best Mentors?
Who and When to Mentor
Managing the Key Phases of Successful Mentoring
Mentoring Skills

Pre-requisites

Please take note of the following admission requirements:

Trainings will be conducted on Zoom platform, thus video camera and microphone are compulsory
Mandatory for video camera to be turned on throughout the course
Display your official name (as per NRIC) in Zoom, to facilitate attendance taking

Training Methodology
Interactive and experiential learning using group discussions, cases, games, role plays, demonstration, application exercises

Closing Date for Registration
1 week before programme or until full enrolment

Intended For

Managers, executives, team leaders, project leaders

Schedule & Fees

Testimonial

Funding

1] SkillsFuture Credit (SFC)
Funding Period: Until 08 Jan 2023
Course Reference Number: TGS-2020502488

All Singaporeans aged 25 and above will receive an opening credit of S$500 from the government. You may wish to use your SFC to pay for partial/full ISCA course fees.

On 1 Oct 2020, the Government provided a one-off SkillsFuture Credit Top-up of $500 for all eligible Singaporeans aged 25 or above by 31 Dec 2020. Singaporeans aged 40 to 60 by 31 Dec 2020 will also receive an Additional SkillsFuture Credit (Mid-Career Support) of $500 which can be used for courses under: (i) SGUnited Skills Programme, (ii) SGUnited Mid-Career Pathways Programme – Company Training, and (iii) Career Transition Programmes. This additional SFC (Mid-Career Support) is NOT applicable for use on ISCA courses. (For more information on the SFC scheme, please visit http://www.skillsfuture.sg/credit)

If you wish to enrol for the course with SFC Funding, please proceed with the following steps:

Step 1: You will need to ensure that you have sufficient SkillsFuture Credits in your SkillsFuture Credit account in order to make a successful claim. Please check your SFC account balance here.
Step 2: Register for the course online via ISCA Portal.
Step 3: Upon adding to cart, the system will prompt a question “Do you wish to apply for SkillsFuture Credit?”, click “Yes” and input all required information.
Step 4: At the Cart page, please ensure that SFC funding is applied before clicking “Checkout”.
Step 5:Upon receiving an email that the programme status is confirmed, please proceed to submit SFC claim on SkillsFuture Portal within 60 days before the course start date and obtain the necessary approval. Please submit SFC claim via SFC portal (http://www.skillsfuture.sg/credit).

Failure to submit claim application and obtain necessary approval before the course start date will result in topping up of the SFC indicated for use. Please note that there will be an administrative fee of $42.80 for any revision of invoice.

2] NTUC Union Training Assistance Programme (UTAP)
UTAP (Union Training Assistance Programme) is an individual skills upgrading account for NTUC members.

To find out more on the UTAP funding and support validity period please click here.

Should you have queries on the funding scheme, you can email to UTAP@e2i.com.sg or call NTUC Membership Hotline at 6213-8008

Programme Facilitator(s)