Course Detail(MP110v : Writing impactful business correspondence and reports (Live Webinar))

MP110v : Writing impactful business correspondence and reports (Live Webinar)

7.00 CPE Hours (Others)
Live Webinar

Programme Objective
 
With advancements in technology, business environment is becoming increasingly dynamic. In addition to such challenges, global business and diversity in the workplace pose challenges to business professionals who are constantly required to communicate myriad of issues in writing. Whether it concerns writing of emails, business reports or proposals, written communications have to effective and efficient to ensure clarity and relevance. Only then can business writing achieve its outcome of ‘transmitting’ the correct information and ensuring complete understanding of the intentions behind messages or reports.

This programme enables participants to gain insights into the use of three important types of business correspondence – emails, letters and reports. It discusses the functions, formats, requirements, and professional writing of business correspondence. Some areas that will be addressed would be, for example, ensuring professionalism in emails and selecting the appropriate format for presenting information in reports or use of syntax and grammar.

Programme Outline

1. Common business correspondence used
2. Use of email messages and letters
3. Types of business reports
4. Appropriate styles of writing

  • Writing concisely and clearly
  • Conveying energy and create impact
  • Use of active or passive sentence construction
  • Observing sensitivities in writing
  • Effective use of paragraphing

5. Ensuring clarity and relevance of information
6. Use of appropriate syntax
7. Appropriate of business English and grammar

  • Use of nouns
  • Use of subject and verbs
  • Transitive and intransitive verbs
  • Shift in tenses in writing
  • Compound adjectives
  • Use of pronouns and prepositions

8. Common pitfalls in business writing
 

Pre-requisites

Please take note of the following admission requirements:

  • Trainings will be conducted on Zoom platform, thus video camera and microphone are compulsory
  • Mandatory for video camera to be turned on throughout the course
  • Display your official name (as per NRIC) in Zoom, to facilitate attendance taking
     

Closing Date for Registration
1 week before programme or until full enrolment

Intended For

This programme is recommended for professionals and executives who write on the job to build and maintain relationship, improve productivity, and portray a professional image.

Competency Mapping

Others = 7.00 Hours

Schedule & Fees

Date & Time

24 Jan 2022 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05   $ 269.64
For Non-Members: $ 404.46   $ 323.57
Discount till 31 Dec 2022

Programme Facilitator(s)

Grace Tan

Venue

Online Classroom in or outside of
Singapore

Date & Time

19 May 2022 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05   $ 269.64
For Non-Members: $ 404.46   $ 323.57
Discount till 31 Dec 2022

Programme Facilitator(s)

Grace Tan

Venue

Online Classroom in or outside of
Singapore

Date & Time

14 May 2021 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Grace Tan

Date & Time

27 Jan 2021 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Grace Tan

Date & Time

07 Dec 2020 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Grace Tan

Testimonial

Funding

No funding Available!

Programme Facilitator(s)


Grace Tan

Ms Grace Tan has more than 30 years of experience in Human Resource Management & Development, having worked in the Hospitality, Real Estate, Financial, Healthcare and Retail industries. She holds a Bachelor of Arts from National University of Singapore (NUS) and a Graduate Diploma in Personnel Management from Singapore Institute of Management (SIM). In respect of the training and development domain, she also holds a Masters in Education from University of Sheffield, an Advanced Certificate in Training and Assessment (ACTA) and a Diploma in Adult and Continuing Education (DACE).

With her many years of corporate experience, Grace has also been engaged to help organizations in Organizational Development, Talent Management as well as developing and improving HR systems and processes to support organizational growth and change. She is experienced in developing and delivering training programs specifically in the areas of leadership, supervisory & change management, communications, customer service, coaching, performance management and team building. She is a Certified Extended DISC® Profiler and also conducts behavior profiling to assist organizations in their recruitment, talent management and development as well as team building effort.

Some of the companies that Grace has worked with include Goodwood Hotels Group, Hong Kong Bank, DBS Land Group, OCBC Bank Group and Eu Yan Sang International.
 

 

Programme Objective
 
With advancements in technology, business environment is becoming increasingly dynamic. In addition to such challenges, global business and diversity in the workplace pose challenges to business professionals who are constantly required to communicate myriad of issues in writing. Whether it concerns writing of emails, business reports or proposals, written communications have to effective and efficient to ensure clarity and relevance. Only then can business writing achieve its outcome of ‘transmitting’ the correct information and ensuring complete understanding of the intentions behind messages or reports.

This programme enables participants to gain insights into the use of three important types of business correspondence – emails, letters and reports. It discusses the functions, formats, requirements, and professional writing of business correspondence. Some areas that will be addressed would be, for example, ensuring professionalism in emails and selecting the appropriate format for presenting information in reports or use of syntax and grammar.

Programme Outline

1. Common business correspondence used
2. Use of email messages and letters
3. Types of business reports
4. Appropriate styles of writing

  • Writing concisely and clearly
  • Conveying energy and create impact
  • Use of active or passive sentence construction
  • Observing sensitivities in writing
  • Effective use of paragraphing

5. Ensuring clarity and relevance of information
6. Use of appropriate syntax
7. Appropriate of business English and grammar

  • Use of nouns
  • Use of subject and verbs
  • Transitive and intransitive verbs
  • Shift in tenses in writing
  • Compound adjectives
  • Use of pronouns and prepositions

8. Common pitfalls in business writing
 

Pre-requisites

Please take note of the following admission requirements:

  • Trainings will be conducted on Zoom platform, thus video camera and microphone are compulsory
  • Mandatory for video camera to be turned on throughout the course
  • Display your official name (as per NRIC) in Zoom, to facilitate attendance taking
     

Closing Date for Registration
1 week before programme or until full enrolment

Intended For

This programme is recommended for professionals and executives who write on the job to build and maintain relationship, improve productivity, and portray a professional image.

Competency Mapping

Others = 7.00 Hours

Programme Facilitator(s)

Grace Tan

Ms Grace Tan has more than 30 years of experience in Human Resource Management & Development, having worked in the Hospitality, Real Estate, Financial, Healthcare and Retail industries. She holds a Bachelor of Arts from National University of Singapore (NUS) and a Graduate Diploma in Personnel Management from Singapore Institute of Management (SIM). In respect of the training and development domain, she also holds a Masters in Education from University of Sheffield, an Advanced Certificate in Training and Assessment (ACTA) and a Diploma in Adult and Continuing Education (DACE).

With her many years of corporate experience, Grace has also been engaged to help organizations in Organizational Development, Talent Management as well as developing and improving HR systems and processes to support organizational growth and change. She is experienced in developing and delivering training programs specifically in the areas of leadership, supervisory & change management, communications, customer service, coaching, performance management and team building. She is a Certified Extended DISC® Profiler and also conducts behavior profiling to assist organizations in their recruitment, talent management and development as well as team building effort.

Some of the companies that Grace has worked with include Goodwood Hotels Group, Hong Kong Bank, DBS Land Group, OCBC Bank Group and Eu Yan Sang International.
 

 

Upcoming Schedule

Date & Time

24 Jan 2022 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05   $ 269.64
For Non-Members: $ 404.46   $ 323.57
Discount till 31 Dec 2022

Programme Facilitator(s)

Grace Tan

Venue

Online Classroom in or outside of
Singapore