Programme Objective
 
Tough problems -solving requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option and then implement it. A systematic approach will give you the techniques to resolve the problem in a creative way.
 
This one-day creative thinking workshop should help participants enhance their skills to find sustainable solutions and learn new ways to approach problem solving to reach win-win decisions.
 
Its key objectives are to:

• Identify problems using appropriate tools and techniques
• Generate multiple solutions using creative thinking techniques to generate ideas solve workplace problems
• Evaluate and implement an action plan to resolve workplace problems

Programme Outline

• Analytical versus Creative Problem Solving
  • Difference between creativity and innovation
  • Difference between analytical thinking and creative thinking
  • Unlocking creative mind trap
  • Killer phrases and Idea grower
     
• Generating “Solution Ideas” using Creative Thinking
  • Introduce the concept of Idea Generation Techniques.

1. Creative Visualisation
•       Scenarios

2. Parallel Thinking
•       Six Hats

3. Radical Thinking
•       Brainstorming
•       Mind-mapping

4. Pattern Breaking
•       Lateral Thinking
•       Idea Box

5. SCAMPER technique

• Evaluate Possible Ideas for Solution to the Root Cause of a Problem
  • Testing the solutions
  • Setting important criteria
  • Decision matrix
     

Pre-requisites

Please take note of the following admission requirements:

• Trainings will be conducted on Zoom platform, thus video camera and microphone are compulsory
• Mandatory for video camera to be turned on throughout the course
• Display your official name (as per NRIC) in Zoom, to facilitate attendance taking

Training Methodology
 
The approach to delivering the workshop is hands-on and skill-based throughout. The learning environment is highly interactive between the workshop leader and participants, and among the participants themselves. Peer learning from sharing experiences will be strongly encouraged. Learning methods include facilitator’s short input, group exercises and feedback, self-assessments, brainstorming, role plays and case studies related to real life applications.

Closing Date for Registration

1 week before programme or until full enrolment

Intended For

This workshop is ideal for anyone who is or will be involved in problem-solving and need to generate multiple creative solutions to problems.

Programme Facilitator(s)