Course Detail(MP200 : Mastering Business Relationships: The “Right” Ways of Dealing with People! (Classroom))
Not Available

UTAP Funding

MP200 : Mastering Business Relationships: The “Right” Ways of Dealing with People! (Classroom)

7.00 CPE Hours (Others)
Classroom

Programme Objective

Gain new and provocative science-based insights for the following:

  • Understand why people really think, feel, and behave the way they do
  • Learn how to get along with people in much better terms
  • Learn how to influence and inspire people, build relationships, and manage conflicts and differences
  • Make the workplace a more meaningful and exciting place for you and everyone else

Programme Outline

 

  • Overview: What really drives and shapes human behavior ?
  • Overview: Why makes people think, feel, and behave the way they do? 
  • Why do so many people often seem so wrong to us?!
  • Why conflicts often happen, and what we can do about it
  • 2 common illusions: Illusion of consensus vs. illusion of uniqueness 
  • The way we reason: How rationality can help vs. harm us
  • Personality: What most people still do not know about personality?
  • Compare: Personality vs. character vs. attitude
  • How are personality and character related to each other?
  • Timeless rules of behavior: How people naturally react and respond?
  • Improving relationships with customers, peers, subordinates, and superiors
  • Human behavior: New perspectives from psychology and neuroscience


Training Methodology

  • Direct instruction
  • Group discussion
  • Survey questions (extracted from worldwide surveys)
  • Simple psychological “experiments” in class!
  • Simple case studies

Closing Date for Registration

1 week before programme or until full enrolment

Intended For

  • Managers and leaders who want to to build a more “psych-smart” culture at work
  • Team Leaders who wish to motivate people and build cohesive teams
  • Finance Professionals who want to know how to optimize your own behavior and improve performance
  • Anyone who is keen to know why people think, feel, and behave the way they do

Competency Mapping

Others = 7.00 Hours

Schedule & Fees
Date & Time

26 Nov 2024 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 473.06
For Non-Members: $ 564.62

Programme Facilitator(s)

Lim How

Venue

60 Cecil Street
ISCA House
Singapore 049709

Testimonial

Funding

1] NTUC Union Training Assistance Programme (UTAP)
UTAP (Union Training Assistance Programme) is an individual skills upgrading account for NTUC members.

NTUC members enjoy 50% *unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP. NTUC members aged 40 and above can enjoy higher funding support up to $500 per individual each year, capped at 50% of unfunded course fees, for courses attended between 01 April 2024 and 31 March 2025. *This excludes miscellaneous fees such as GST and registration fee etc.
 
This course is approved for UTAP support for intakes conducted between 01 April 2024 – 31 March 2025.
 
As UTAP is given on calendar year basis, and calculated based on year of training taken, it cannot be accumulated.

  • Maintained paid-up NTUC membership before course, throughout course duration and at the point of claim and;
  • Course by training provider must be supported under UTAP and training must commence within the supported period and;
  • Unfunded course fee must not be fully sponsored by company or other types of funding
  • Unfunded course fee must be S$20.00 and above, and;
  • Member must achieve a minimum of 75% attendance for each application and sat for all prescribed examination(s), if any and;
  • UTAP application must be made within 6 months after course ends.

To submit for UTAP claims, please visit http://skillsupgrade.ntuc.org.sg/. Terms and conditions apply.
Should you have queries on the funding scheme, you can email to UTAP@e2i.com.sg or call NTUC Membership Hotline at 6213-8008

Programme Facilitator(s)


Lim How
 
Lim How is a corporate trainer-consultant based in Singapore. He is a recognized expert in the broad fields of (1) thinking skills (e.g., critical thinking and reasoning) and (2) human relations (e.g., leadership, conflict management, EQ, and the related). A psychology graduate from Yale University, he has served various Fortune 500 companies such as Citibank, IBM, Kellogg’s, Toyota, and UBS, and has been frequently invited to share his expertise with business leaders in different parts of the world. While at Yale, he developed two executive  programs that have been used by various MNCs to train their management teams and senior executives.

Programme Objective

Gain new and provocative science-based insights for the following:

  • Understand why people really think, feel, and behave the way they do
  • Learn how to get along with people in much better terms
  • Learn how to influence and inspire people, build relationships, and manage conflicts and differences
  • Make the workplace a more meaningful and exciting place for you and everyone else

Programme Outline

 

  • Overview: What really drives and shapes human behavior ?
  • Overview: Why makes people think, feel, and behave the way they do? 
  • Why do so many people often seem so wrong to us?!
  • Why conflicts often happen, and what we can do about it
  • 2 common illusions: Illusion of consensus vs. illusion of uniqueness 
  • The way we reason: How rationality can help vs. harm us
  • Personality: What most people still do not know about personality?
  • Compare: Personality vs. character vs. attitude
  • How are personality and character related to each other?
  • Timeless rules of behavior: How people naturally react and respond?
  • Improving relationships with customers, peers, subordinates, and superiors
  • Human behavior: New perspectives from psychology and neuroscience


Training Methodology

  • Direct instruction
  • Group discussion
  • Survey questions (extracted from worldwide surveys)
  • Simple psychological “experiments” in class!
  • Simple case studies

Closing Date for Registration

1 week before programme or until full enrolment

Intended For

  • Managers and leaders who want to to build a more “psych-smart” culture at work
  • Team Leaders who wish to motivate people and build cohesive teams
  • Finance Professionals who want to know how to optimize your own behavior and improve performance
  • Anyone who is keen to know why people think, feel, and behave the way they do

Competency Mapping

Others = 7.00 Hours

Programme Facilitator(s)

Lim How
 
Lim How is a corporate trainer-consultant based in Singapore. He is a recognized expert in the broad fields of (1) thinking skills (e.g., critical thinking and reasoning) and (2) human relations (e.g., leadership, conflict management, EQ, and the related). A psychology graduate from Yale University, he has served various Fortune 500 companies such as Citibank, IBM, Kellogg’s, Toyota, and UBS, and has been frequently invited to share his expertise with business leaders in different parts of the world. While at Yale, he developed two executive  programs that have been used by various MNCs to train their management teams and senior executives.

Upcoming Schedule

Date & Time

26 Nov 2024 (9:00 AM - 5:00 PM)
Fee (inclusive of GST)


SGD pricing -

For Members: $ 473.06
For Non-Members: $ 564.62


Programme Facilitator(s)

Lim How

Venue

60 Cecil Street
ISCA House
Singapore 049709


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