Programme Objective
Establishing effective communication throughout the audit and review process is one of the key elements of success for an Internal audit function.
In this session, participants would be empowered to better understand auditees and engage them more effectively during audits by applying techniques from the psychology of influence. Techniques and interactive role plays would be used to engage participants on how they can overcome obstacles in communicating audit issues and risk concerns to auditees. This would help participants to work collaboratively with auditees to help the enterprise achieve alignment between risks, controls and business outcomes.
Programme Outline
1. Introduction
1.1. Explanation of the importance of effective communication and influence in auditing
2. Understanding Your Auditees
2.1. Importance of understanding your audience
2.2. Techniques for understanding your auditees, including active listening and empathy
2.3. Examples of successful communication with auditees
3. The Psychology of Influence
3.1. Overview on the psychology of influence
3.2. Explanation of various theories and techniques, such as social proof, scarcity, authority, and consistency
3.3. Examples of how these techniques can be used in auditing to influence and persuade auditees
4. Effective Communication Techniques
4.1. Overview on effective communication techniques
4.2. Techniques for clear and concise communication, including language, tone, and body language
4.3. Strategies for engaging and motivating auditees
4.4. Examples of successful communication techniques in auditing
5. Overcoming Obstacles to Communication and Influence
5.1. Explore the common obstacles to effective communication and influence in auditing
5.2. Strategies for overcoming these obstacles, including building trust, adapting to different communication styles, and dealing with resistance
5.3. Case studies and examples of successful strategies for overcoming obstacles in auditing
Training Methodology
Lecture style with exercises, case studies and role play by participants
Closing Date for Registration
1 week before programme or until full enrolment.
Intended For
External Auditors, Internal Auditors, Risk and Compliance and All Accounting Professionals with 1 year of experience.
Schedule & Fees
Testimonial
Funding
No funding Available!
Programme Facilitator(s)
Programme Objective
Establishing effective communication throughout the audit and review process is one of the key elements of success for an Internal audit function.
In this session, participants would be empowered to better understand auditees and engage them more effectively during audits by applying techniques from the psychology of influence. Techniques and interactive role plays would be used to engage participants on how they can overcome obstacles in communicating audit issues and risk concerns to auditees. This would help participants to work collaboratively with auditees to help the enterprise achieve alignment between risks, controls and business outcomes.
Programme Outline
1. Introduction
1.1. Explanation of the importance of effective communication and influence in auditing
2. Understanding Your Auditees
2.1. Importance of understanding your audience
2.2. Techniques for understanding your auditees, including active listening and empathy
2.3. Examples of successful communication with auditees
3. The Psychology of Influence
3.1. Overview on the psychology of influence
3.2. Explanation of various theories and techniques, such as social proof, scarcity, authority, and consistency
3.3. Examples of how these techniques can be used in auditing to influence and persuade auditees
4. Effective Communication Techniques
4.1. Overview on effective communication techniques
4.2. Techniques for clear and concise communication, including language, tone, and body language
4.3. Strategies for engaging and motivating auditees
4.4. Examples of successful communication techniques in auditing
5. Overcoming Obstacles to Communication and Influence
5.1. Explore the common obstacles to effective communication and influence in auditing
5.2. Strategies for overcoming these obstacles, including building trust, adapting to different communication styles, and dealing with resistance
5.3. Case studies and examples of successful strategies for overcoming obstacles in auditing
Training Methodology
Lecture style with exercises, case studies and role play by participants
Closing Date for Registration
1 week before programme or until full enrolment.
Intended For
External Auditors, Internal Auditors, Risk and Compliance and All Accounting Professionals with 1 year of experience.
Programme Facilitator(s)
