Businesses face highly complex & ambiguous problems every single day – how do we increase revenues / profits, cut costs, and grow users? Which new markets do we enter? What new processes do we implement to improve efficiency? … dozens, if not hundreds, more!
These are the business problems that consulting firms get paid millions of dollars to solve. Luckily, the frameworks, skills, and thinking employed by top problem-solvers are highly methodical – anyone can learn them with the right coaching and practice.
The main objective is for participants to understand, internalize, and apply existing frameworks (making bespoke changes where necessary), to ultimately drive outsized impact in their respective businesses.
At the end of the course, learners will be able to:
- Apply frameworks such as the CIRCLES, 2x2, top-down pyramid, and AFI in the right context to methodically solve strategic business problems.
 - Evaluate case studies by tweaking the standard frameworks to address specific/bespoke business needs.
 - Utilise advanced frameworks to systematically dissect and resolve business problems such as process optimisation.
 
                            
                        
                       
                        Programme Outline 
                        
                            Step 1 – Understanding Business Problems: Complexity, Ambiguity, and Impact
Overview and context; types of business problems, what makes them complex & ambiguous, and the detrimental impact of solving them ‘incorrectly’ (vs. the outsized gains of solving them ‘correctly’). Examples of business problems will include:
- Market entry (new geographies and/or industries)
 - Process optimisation & cost-cutting
 - Initiative prioritisation
 - User growth 
 
Step 2 – Advanced Problem-Solving Frameworks from Industry Leaders
Deep-dive into the exact frameworks, processes, and skills employed by top problem-solvers (in corporates like Google, McKinsey, Citigroup, and hyper-growth startups) to dissect and work through a problem from beginning to end. Examples include:
- CIRCLES framework for product strategy
 - 2x2 / weighted table framework for process / market prioritization
 - Top-down framework for market sizing
 - AFI (assessment, feasibility, implementation) framework for market entry
 
Step 3 – Practical Application Through Case Studies
Immerse in interactive case studies with high learner-to-instructor engagement to ensure every learner has ample practice applying & internalising every concept. We’ll work through & discuss case studies from businesses of all sizes to give learners a diverse & holistic perspective:
- Mega-enterprises (e.g., Google, Agoda, Grab)
 - Medium-sized (e.g., government agencies, family businesses)
 - Hyper-growth startups (e.g., pre-series A companies)
 
 
Training Methodology
An interactive lecture intermixed with exercises and case studies to demonstrate and coach participants on how they can internalise the existing frameworks and know how/when to apply these frameworks to their business opportunities and challenge
 
Closing Date for Registration
1 week before programme or until full enrolment
 
                            
                        
                        Intended For
                        
                            Managers / aspiring managers, partners, department heads, directors, and C-suite execs
                            
                        
                             
                       
                        
                       
                         
                         
                         
                      
                     
                         
Schedule & Fees
                       
                     
                     
                        
Testimonial
  
                     
                     
                        Funding
1] NTUC Union Training Assistance Programme (UTAP)
UTAP (Union Training Assistance Programme) is an individual skills upgrading account for NTUC members.
NTUC members enjoy 50% *unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP. NTUC members aged 40 and above can enjoy higher funding support up to $500 per individual each year, capped at 50% of unfunded course fees, for courses attended between 01 April 2024 and 31 March 2025. *This excludes miscellaneous fees such as GST and registration fee etc.
 
This course is approved for UTAP support for intakes conducted between 3 Jul 2024 – 31 March 2025.
 
As UTAP is given on calendar year basis, and calculated based on year of training taken, it cannot be accumulated.
- Maintained paid-up NTUC membership before course, throughout course duration and at the point of claim and;
 - Course by training provider must be supported under UTAP and training must commence within the supported period and;
 - Unfunded course fee must not be fully sponsored by company or other types of funding
 - Unfunded course fee must be S$20.00 and above, and;
 - Member must achieve a minimum of 75% attendance for each application and sat for all prescribed examination(s), if any and;
 - UTAP application must be made within 6 months after course ends.
 
To submit for UTAP claims, please visit http://skillsupgrade.ntuc.org.sg/. Terms and conditions apply.
Should you have queries on the funding scheme, you can email to UTAP@e2i.com.sg or call NTUC Membership Hotline at 6213-8008
                      
                     
                     
                        
Programme Facilitator(s)
                     
                     
                     
                        
                        
                        
                            Businesses face highly complex & ambiguous problems every single day – how do we increase revenues / profits, cut costs, and grow users? Which new markets do we enter? What new processes do we implement to improve efficiency? … dozens, if not hundreds, more!
These are the business problems that consulting firms get paid millions of dollars to solve. Luckily, the frameworks, skills, and thinking employed by top problem-solvers are highly methodical – anyone can learn them with the right coaching and practice.
The main objective is for participants to understand, internalize, and apply existing frameworks (making bespoke changes where necessary), to ultimately drive outsized impact in their respective businesses.
At the end of the course, learners will be able to:
- Apply frameworks such as the CIRCLES, 2x2, top-down pyramid, and AFI in the right context to methodically solve strategic business problems.
 - Evaluate case studies by tweaking the standard frameworks to address specific/bespoke business needs.
 - Utilise advanced frameworks to systematically dissect and resolve business problems such as process optimisation.
 
                            
                        
                        Programme Outline 
                        
                            
                                
                                    Step 1 – Understanding Business Problems: Complexity, Ambiguity, and Impact
Overview and context; types of business problems, what makes them complex & ambiguous, and the detrimental impact of solving them ‘incorrectly’ (vs. the outsized gains of solving them ‘correctly’). Examples of business problems will include:
- Market entry (new geographies and/or industries)
 - Process optimisation & cost-cutting
 - Initiative prioritisation
 - User growth 
 
Step 2 – Advanced Problem-Solving Frameworks from Industry Leaders
Deep-dive into the exact frameworks, processes, and skills employed by top problem-solvers (in corporates like Google, McKinsey, Citigroup, and hyper-growth startups) to dissect and work through a problem from beginning to end. Examples include:
- CIRCLES framework for product strategy
 - 2x2 / weighted table framework for process / market prioritization
 - Top-down framework for market sizing
 - AFI (assessment, feasibility, implementation) framework for market entry
 
Step 3 – Practical Application Through Case Studies
Immerse in interactive case studies with high learner-to-instructor engagement to ensure every learner has ample practice applying & internalising every concept. We’ll work through & discuss case studies from businesses of all sizes to give learners a diverse & holistic perspective:
- Mega-enterprises (e.g., Google, Agoda, Grab)
 - Medium-sized (e.g., government agencies, family businesses)
 - Hyper-growth startups (e.g., pre-series A companies)
 
 
Training Methodology
An interactive lecture intermixed with exercises and case studies to demonstrate and coach participants on how they can internalise the existing frameworks and know how/when to apply these frameworks to their business opportunities and challenge
 
Closing Date for Registration
1 week before programme or until full enrolment
 
                                    
                                 
                                 
                            
                        
                       
                        Intended For
                        
                            Managers / aspiring managers, partners, department heads, directors, and C-suite execs
                            
                        
                        
                       
                        
                        
                        Programme Facilitator(s)