Course Detail(RM132 : Crisis Management & Business Continuity Management (Live Webinar))

RM132 : Crisis Management & Business Continuity Management (Live Webinar)

7.00 CPE Hours (Others)
Classroom

In view of the current COVID-19 situation, we will be changing the format of the session on 17 September 2020 into a Live Webinar. A detailed set of instructions on the Live Webinar will also be sent to you closer to date. 


Programme Objective
 
This programme equips the participant with the necessary foundation to understand the basis for crisis management and the primary concepts and processes employed to prepare for a crisis. This practice-based module includes interactive practice sessions to help participants internalize the learning process. The themes covered in this module include Enterprise Risk Management, Crisis Management, Business Continuity Management and the way we value business processes and fund them.

Programme Outline


The world around us is becoming less certain. We can instantaneously know about events which occur half a world away. This puts tremendous pressure on governance, preparedness and response activities of an organization; including the way we fund these activities. Regardless of how prepared we can be, organizations need to have crisis & business continuity management framework in place.
 

  • Enterprise Risk Management (ERM) as the overarching platform
Understand that the value ofERM is to facilitate the achievement of objectives and create value for stakeholders through managing risks and how crisis & business continuity management are a subset of ERM.
 
  • Introduction to Crisis Management
Definition of a crisis; The evolution of crisis management; Outcomes expected from a crisis management program; Global trends in crisis management; Issues in crisis management; Legal obligations to shareholders, investors and to the public; Compliance requirements; Analyzing business losses.
 
  • Risk Analysis
Risk management stages; Role of crisis management in risk management; External events; Internal events; Protecting critical people, assets and resources; Targeting your crisis management plans.
 
  • Components of Crisis Management
The crisis management life-cycle; Major components in pre-crisis development’ Major components in crisis response; Major components in post-crisis restoration; Human resource perspectives; Facilities management perspectives; Security perspectives; Insurance and loss perspectives; Business perspectives.
 
  • Crisis Management Processes
Key Stakeholders in Crisis Management; Key processes in Crisis Management; Understanding how Crisis Management processes are integrated.
 
  • Introduction to Business Continuity Management (BCM)
Key elements of BCM; Objectives of each element; Industry standards and practices.
 
  • Business Impact Analysis
Understanding critical business functions; Identifying out recovery objectives; Working out recovery requirements; Mapping critical business functions.
 
  • Business Continuity Strategy /Plan and Introduction to Exercising and Testing
Objectives of a Business Continuity Strategy; Working out your Business Continuity Strategy; Funding your Strategy; Working out your Business Continuity Plan.
 
  • Components of Sustainable Crisis Management
Organization life cycle; Project Phase; Sustainability Phase; Maintenance; Education; Competency Management; Crisis management plan validation; Auditing your plan; Professional development.
 
  • Integrating ERM
Relationship between Crisis Management and Business Continuity Management to Enterprise Risk Management; Integrating Crisis Management and Business Continuity into Enterprise Risk Management.
 

 
Training Methodology
 
Lectures, discussions, scenario analysis/real life case studies and use of checklists to help participants internalize concepts and principles
 
Closing Date for Registration

1 week before programme or until full enrolment

Intended For

Financial managers, Business owners, Heads of business units, Internal audit and risk managers.

Competency Mapping

Others = 7.00 Hours

Schedule & Fees

Date & Time

17 Sep 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 374.50   $ 299.60
For Non-Members: $ 449.40   $ 359.52
Early Bird Discount till 13 Sep 2020

Programme Facilitator(s)

Clifford Seow
Roland Teo

Venue

Online Classroom in or outside of
Singapore

Date & Time

29 May 2020 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Clifford Seow
Roland Teo

Date & Time

14 Dec 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Clifford Seow
Roland Teo

Date & Time

20 Jun 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Clifford Seow
Roland Teo

Testimonial

Funding

No funding Available!

Programme Facilitator(s)


Clifford Seow

Clifford has been involved with Crisis Management and Business Continuity Management since 2000. He is currently leads a team in a financial services institution and covers about 70 distinct operations across Asia. He is intimately involved with all corporate incident response activities impacting his organization occurring across China, India, North Asia and South East Asia. This includes live management of incidents and business continuity invocations and actions involving multiple internal and external stakeholders. He is also accountable for regulatory compliance to the MAS Guidelines on BCM.

 
He currently instructs in the certification program in the Disaster Recovery Institute International (DRII) and was part of the team that assembled the BCM Good Practice Guidelines 2013 by The Business Continuity Institute (BCI). He was also a member of the Technical Committee in SPRING Singapore that assembled the SS540; Singapore's first BCM standard. He currently sits as a member of a technical committee in SPRING Singapore involved with BCM and Societal Security.
 

Roland Teo
ABCP, ACTA

Roland is currently a full-time risk management practitioner in a healthcare organisation.
He has held key positions for more than 20 years in both the public and private sectors, specializing in enterprise risk, business continuity, credit management and training & development for medium and large corporations of multi-industry environment (with businesses in Asia, India and the Middle East). He is also an active member of several key international, regional and local risk management professional communities.

Roland is an Associate Business Continuity Professional (ABCP) with Disaster Recovery International Institute-USA, a certified trainer with Advanced Certificate in Training and Assessment (ACTA) from the Workplace Development Authority of Singapore and a Certified Credit Manager (CCM) from Singapore Association of Credit Management.

 

In view of the current COVID-19 situation, we will be changing the format of the session on 17 September 2020 into a Live Webinar. A detailed set of instructions on the Live Webinar will also be sent to you closer to date. 


Programme Objective
 
This programme equips the participant with the necessary foundation to understand the basis for crisis management and the primary concepts and processes employed to prepare for a crisis. This practice-based module includes interactive practice sessions to help participants internalize the learning process. The themes covered in this module include Enterprise Risk Management, Crisis Management, Business Continuity Management and the way we value business processes and fund them.

Programme Outline


The world around us is becoming less certain. We can instantaneously know about events which occur half a world away. This puts tremendous pressure on governance, preparedness and response activities of an organization; including the way we fund these activities. Regardless of how prepared we can be, organizations need to have crisis & business continuity management framework in place.
 

  • Enterprise Risk Management (ERM) as the overarching platform
Understand that the value ofERM is to facilitate the achievement of objectives and create value for stakeholders through managing risks and how crisis & business continuity management are a subset of ERM.
 
  • Introduction to Crisis Management
Definition of a crisis; The evolution of crisis management; Outcomes expected from a crisis management program; Global trends in crisis management; Issues in crisis management; Legal obligations to shareholders, investors and to the public; Compliance requirements; Analyzing business losses.
 
  • Risk Analysis
Risk management stages; Role of crisis management in risk management; External events; Internal events; Protecting critical people, assets and resources; Targeting your crisis management plans.
 
  • Components of Crisis Management
The crisis management life-cycle; Major components in pre-crisis development’ Major components in crisis response; Major components in post-crisis restoration; Human resource perspectives; Facilities management perspectives; Security perspectives; Insurance and loss perspectives; Business perspectives.
 
  • Crisis Management Processes
Key Stakeholders in Crisis Management; Key processes in Crisis Management; Understanding how Crisis Management processes are integrated.
 
  • Introduction to Business Continuity Management (BCM)
Key elements of BCM; Objectives of each element; Industry standards and practices.
 
  • Business Impact Analysis
Understanding critical business functions; Identifying out recovery objectives; Working out recovery requirements; Mapping critical business functions.
 
  • Business Continuity Strategy /Plan and Introduction to Exercising and Testing
Objectives of a Business Continuity Strategy; Working out your Business Continuity Strategy; Funding your Strategy; Working out your Business Continuity Plan.
 
  • Components of Sustainable Crisis Management
Organization life cycle; Project Phase; Sustainability Phase; Maintenance; Education; Competency Management; Crisis management plan validation; Auditing your plan; Professional development.
 
  • Integrating ERM
Relationship between Crisis Management and Business Continuity Management to Enterprise Risk Management; Integrating Crisis Management and Business Continuity into Enterprise Risk Management.
 

 
Training Methodology
 
Lectures, discussions, scenario analysis/real life case studies and use of checklists to help participants internalize concepts and principles
 
Closing Date for Registration

1 week before programme or until full enrolment

Intended For

Financial managers, Business owners, Heads of business units, Internal audit and risk managers.

Competency Mapping

Others = 7.00 Hours

Programme Facilitator(s)

Clifford Seow

Clifford has been involved with Crisis Management and Business Continuity Management since 2000. He is currently leads a team in a financial services institution and covers about 70 distinct operations across Asia. He is intimately involved with all corporate incident response activities impacting his organization occurring across China, India, North Asia and South East Asia. This includes live management of incidents and business continuity invocations and actions involving multiple internal and external stakeholders. He is also accountable for regulatory compliance to the MAS Guidelines on BCM.

 
He currently instructs in the certification program in the Disaster Recovery Institute International (DRII) and was part of the team that assembled the BCM Good Practice Guidelines 2013 by The Business Continuity Institute (BCI). He was also a member of the Technical Committee in SPRING Singapore that assembled the SS540; Singapore's first BCM standard. He currently sits as a member of a technical committee in SPRING Singapore involved with BCM and Societal Security.
 
Roland Teo
ABCP, ACTA

Roland is currently a full-time risk management practitioner in a healthcare organisation.
He has held key positions for more than 20 years in both the public and private sectors, specializing in enterprise risk, business continuity, credit management and training & development for medium and large corporations of multi-industry environment (with businesses in Asia, India and the Middle East). He is also an active member of several key international, regional and local risk management professional communities.

Roland is an Associate Business Continuity Professional (ABCP) with Disaster Recovery International Institute-USA, a certified trainer with Advanced Certificate in Training and Assessment (ACTA) from the Workplace Development Authority of Singapore and a Certified Credit Manager (CCM) from Singapore Association of Credit Management.

 

Upcoming Schedule

Date & Time

17 Sep 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 374.50   $ 299.60
For Non-Members: $ 449.40   $ 359.52
Early Bird Discount till 13 Sep 2020

Programme Facilitator(s)

Clifford Seow
Roland Teo

Venue

Online Classroom in or outside of
Singapore