Course Detail(MP074A : The Emotionally Intelligent Manager: Strategies for Developing Your EQ)
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MP074A : The Emotionally Intelligent Manager: Strategies for Developing Your EQ

14.00 CPE Hours (Others)
Classroom


Programme Objective

Ever since Daniel Coleman coined the phrase "Emotional Quotient", it became a "buzzword". EQ is more important than IQ, the traditional method for measuring intelligence. EQ consists of both inter-personal and intra-personal intelligences. Groundbreaking research concluded that people with high EQ generally perform better in life than those with low EQ. While IQ remains stagnant, EQ can be developed. How then can you develop your EQ? How can EQ make you a better manager?


In this reflective workshop, you will learn to be aware of yourself, manage your moods, empathize with others and hone in your social skills. Managing your emotions can bring about increased productivity and joy as a manager in the workplace.
 

Learning Objectives

This 2-day self-discovery workshop will enable you to:

  1. describe what is emotional intelligence
  2. recognize why EQ is important at the workplace
  3. discover and apply the 5 components of EQ

Programme Outline


Introduction

What is EQ?
Why is EQ more important than IQ?
Emotion – Energy in motion
 

The Brain

Three parts of the brain
The amygdala
Emotional hijacking
 

Five pathways to raise your EQ

  1. Self-Awareness

Johari Window
SWOT analysis
Emotional and event triggers
Stimulus-Response
 

  1. Self-Management

Distorted thinking
Blaming statements
Emotional boundaries
 

  1. Social Awareness

Empathetic listening
Perspective: Thru’ the lens of others
 

  1. Relationship Management

Communication skills
Mehrabian communication model
 

  1. Motivation

Intrinsic versus extrinsic
Purpose and goals
The flow state 


Training Methodology
Lecturettes, videos, role plays, self assessment, case studies and discussion.

Closing Date for Registration
1 week before programme or until full enrolment

Intended For

For executives who want to enhance their EQ so that they are more aware of themselves and can interact with others better in the workplace.

Competency Mapping

Others = 14.00 Hours

Schedule & Fees
Date & Time

12 Nov 2019 (9:00 AM - 5:00 PM)
13 Nov 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Michael Lum
Date & Time

10 Dec 2018 (9:00 AM - 5:00 PM)
11 Dec 2018 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Michael Lum
Date & Time

12 Dec 2017 (9:00 AM - 5:00 PM)
13 Dec 2017 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Michael Lum

Testimonial

Funding

No funding Available!

Programme Facilitator(s)


Michael Lum
B.Acc, M.Com
Licensed NLP Trainer

For the last 15 years Michael has been conducting training both in Singapore and regionally. Additionally, he coaches business executives on a one-to-one basis and mentors start-ups and SMEs.

Michael is a certified trainer with American Board of NLP (Neuro-linguistics Programming), Time Line Therapy® Association and American Board of Hypnotherapy. He is an American Management Association International trainer, a Louis Allen Program Leader and a Laughter Yoga instructor. Michael is currently an associate faculty instructor in Business Strategy and Entrepreneurship with UniSIM.

A wordsmith in his spare time, Michael is the bestselling author of "I Once Wore Diapers”, “No Failure; Only Success Delayed”, “Who Broke My Rice Bowl?” and “From Beggars to Millionaires”. The first book is translated into 4 languages. He is a regular contributor in management to Recruit, Straits Times.

In recognition of his selfless social contribution for his free workshops amongst mid-life retrenched workers and singles, he was awarded ABC True Hero 2003, a social enterprise award pioneered by ABC Stout. Michael is interviewed regularly by the press, radio and TV for his work.


Programme Objective

Ever since Daniel Coleman coined the phrase "Emotional Quotient", it became a "buzzword". EQ is more important than IQ, the traditional method for measuring intelligence. EQ consists of both inter-personal and intra-personal intelligences. Groundbreaking research concluded that people with high EQ generally perform better in life than those with low EQ. While IQ remains stagnant, EQ can be developed. How then can you develop your EQ? How can EQ make you a better manager?


In this reflective workshop, you will learn to be aware of yourself, manage your moods, empathize with others and hone in your social skills. Managing your emotions can bring about increased productivity and joy as a manager in the workplace.
 

Learning Objectives

This 2-day self-discovery workshop will enable you to:

  1. describe what is emotional intelligence
  2. recognize why EQ is important at the workplace
  3. discover and apply the 5 components of EQ

Programme Outline


Introduction

What is EQ?
Why is EQ more important than IQ?
Emotion – Energy in motion
 

The Brain

Three parts of the brain
The amygdala
Emotional hijacking
 

Five pathways to raise your EQ

  1. Self-Awareness

Johari Window
SWOT analysis
Emotional and event triggers
Stimulus-Response
 

  1. Self-Management

Distorted thinking
Blaming statements
Emotional boundaries
 

  1. Social Awareness

Empathetic listening
Perspective: Thru’ the lens of others
 

  1. Relationship Management

Communication skills
Mehrabian communication model
 

  1. Motivation

Intrinsic versus extrinsic
Purpose and goals
The flow state 


Training Methodology
Lecturettes, videos, role plays, self assessment, case studies and discussion.

Closing Date for Registration
1 week before programme or until full enrolment

Intended For

For executives who want to enhance their EQ so that they are more aware of themselves and can interact with others better in the workplace.

Competency Mapping

Others = 14.00 Hours

Programme Facilitator(s)

Michael Lum
B.Acc, M.Com
Licensed NLP Trainer

For the last 15 years Michael has been conducting training both in Singapore and regionally. Additionally, he coaches business executives on a one-to-one basis and mentors start-ups and SMEs.

Michael is a certified trainer with American Board of NLP (Neuro-linguistics Programming), Time Line Therapy® Association and American Board of Hypnotherapy. He is an American Management Association International trainer, a Louis Allen Program Leader and a Laughter Yoga instructor. Michael is currently an associate faculty instructor in Business Strategy and Entrepreneurship with UniSIM.

A wordsmith in his spare time, Michael is the bestselling author of "I Once Wore Diapers”, “No Failure; Only Success Delayed”, “Who Broke My Rice Bowl?” and “From Beggars to Millionaires”. The first book is translated into 4 languages. He is a regular contributor in management to Recruit, Straits Times.

In recognition of his selfless social contribution for his free workshops amongst mid-life retrenched workers and singles, he was awarded ABC True Hero 2003, a social enterprise award pioneered by ABC Stout. Michael is interviewed regularly by the press, radio and TV for his work.

Upcoming Schedule

Registration is closed

Date & Time

12 Nov 2019 (9:00 AM - 5:00 PM)
13 Nov 2019 (9:00 AM - 5:00 PM)
Fee (inclusive of GST)

For Members: $ 631.30
For Non-Members: $ 759.70

Programme Facilitator(s)

Michael Lum

Venue

137 Cecil Street
Level 4
Hengda Building
Singapore 069537


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