Programme ObjectiveEver since Daniel Coleman coined the phrase "Emotional Quotient", it became a "buzzword". EQ is more important than IQ, the traditional method for measuring intelligence. EQ consists of both inter-personal and intra-personal intelligences. Groundbreaking research concluded that people with high EQ generally perform better in life than those with low EQ. While IQ remains stagnant, EQ can be developed. How then can you develop your EQ? How can EQ make you a better manager? In this reflective workshop, you will learn to be aware of yourself, manage your moods, empathize with others and hone in your social skills. Managing your emotions can bring about increased productivity and joy as a manager in the workplace. Learning ObjectivesThis 2-day self-discovery workshop will enable you to:describe what is emotional intelligencerecognize why EQ is important at the workplacediscover and apply the 5 components of EQ
Ever since Daniel Coleman coined the phrase "Emotional Quotient", it became a "buzzword". EQ is more important than IQ, the traditional method for measuring intelligence. EQ consists of both inter-personal and intra-personal intelligences. Groundbreaking research concluded that people with high EQ generally perform better in life than those with low EQ. While IQ remains stagnant, EQ can be developed. How then can you develop your EQ? How can EQ make you a better manager?
In this reflective workshop, you will learn to be aware of yourself, manage your moods, empathize with others and hone in your social skills. Managing your emotions can bring about increased productivity and joy as a manager in the workplace.
Learning Objectives
This 2-day self-discovery workshop will enable you to:
IntroductionWhat is EQ?Why is EQ more important than IQ?Emotion – Energy in motion The BrainThree parts of the brainThe amygdalaEmotional hijacking Five pathways to raise your EQSelf-AwarenessJohari WindowSWOT analysisEmotional and event triggersStimulus-Response Self-ManagementDistorted thinkingBlaming statementsEmotional boundaries Social Awareness Empathetic listeningPerspective: Thru’ the lens of others Relationship Management Communication skillsMehrabian communication model MotivationIntrinsic versus extrinsicPurpose and goalsThe flow state Training MethodologyLecturettes, videos, role plays, self assessment, case studies and discussion.Closing Date for Registration1 week before programme or until full enrolment
Introduction
What is EQ?Why is EQ more important than IQ?Emotion – Energy in motion
The Brain
Three parts of the brainThe amygdalaEmotional hijacking
Five pathways to raise your EQ
Johari WindowSWOT analysisEmotional and event triggersStimulus-Response
Distorted thinkingBlaming statementsEmotional boundaries
Empathetic listeningPerspective: Thru’ the lens of others
Communication skillsMehrabian communication model
Intrinsic versus extrinsicPurpose and goalsThe flow state
Training MethodologyLecturettes, videos, role plays, self assessment, case studies and discussion.Closing Date for Registration1 week before programme or until full enrolment
For executives who want to enhance their EQ so that they are more aware of themselves and can interact with others better in the workplace.
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