Course Detail(MP121 : The Art of Coaching, Mentoring and Managing staff – for Finance professionals)

SDF Funding, SkillsFuture Credit

MP121 : The Art of Coaching, Mentoring and Managing staff – for Finance professionals

7.00 CPE Hours (Others)
Classroom

Note: This programme is a full day training session. For the half-day virtual  programme, please click here to view: MP172 : The Art of Coaching – for Finance professionals (Live Webinar)

Programme Objective

This programme is aimed at equipping finance professionals on how to be the next leaders and managers of changing times. Finance professionals get better clarity on the skills they need and the strategies to solve performance issues and build winning teams.

Programme Outline

  • Getting results as a coach to the team:
    Framing what coaching is all about and what kind of results one can achieve if applied in the right situation. Coaching one-on-one is different from coaching in a team. However, this does not mean that coaching in a team is impossible to achieve. The platform is set to help participants get first-hand feel of what it is like to coach in a team.

 

  • Your coaching style:
    There are three different styles that all managers will need to use at some point in their career. Would it be a coach? A mentor? Or a counselor? This section explores the styles that participants will find out for themselves and see where they are strongest and weakest at. Using their strengths to the best and look at ways to mitigate the weakness that they have.

 

  • Understand employees character and capabilities:
    There are four effective techniques to learn more about employees’ character and capabilities. This section will look at the four techniques and using some forms and questionnaire to assist the coach to understand the employees better.

 

  • 10 values as a successful coach:
    The 10 values of a successful coach act as a guide for the coach in the day to day work. These are values commonly exhibit by people like Jack Welch, Sam Walton or even Anthony Robbins. These values underpin their successes, for example: respect, confidentiality, involvement, patience, risk, perspective, mutuality, confidence building, supportiveness and clarity.

 

  • Roles of a coach, mentor and counselor:
    This section looks at clarifying the different roles that managers may play at each part of their career while managing their teams.  There will tips, steps for effective interactions and having a go at what it is like to be a coach mentor or counselor.

 

  • Strategies to coach, mentor and counsel team members:
    There will be sharing of strategies on how to coach, mentor and counsel team members with actual hands-on practice session/s.

 

  • Managing within the coaching model:
    There are case studies for discussions and exploring various perspectives and possibly solutions on how to manage within the coaching context and brainstorming ways to foster better or enhanced team collaboration.

 

  • The wisdom of coaching:
    Learning the wisdom from others and helping managers to harness this wisdom for their own success. An exercise to assist managers to distill the wisdom of coaching.

 
Training Methodology
Mini lectures, exercises, case studies, mini group discussions and role play
 
Closing Date for Registration
1 week before programme or until full enrolment
 

Intended For

Finance professionals who are team leads, supervisors or managers.

Competency Mapping

Others = 7.00 Hours

Schedule & Fees

Date & Time

14 Dec 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05
For Non-Members: $ 404.46

Programme Facilitator(s)

Doreen Goh

Venue

60 Cecil Street
ISCA House
Singapore 049709

Date & Time

15 Nov 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Doreen Goh

Date & Time

23 Aug 2019 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Doreen Goh

Date & Time

07 Nov 2018 (9:00 AM - 5:00 PM)

Registration is closed

Programme Facilitator(s)

Doreen Goh

Testimonial

Funding

1] SkillsFuture Credit (SFC)
Funding Period: Until 26 Nov 2020
Course Ref No.: CRS-N-0041277

All Singaporeans aged 25 and above will receive an opening credit of S$500 from the government. The credits will not expire and periodic top-ups will be provided by the government. SFC may be accumulated to pay for skills related course fees. You may wish to use your SFC to pay for partial/full ISCA course fees.  (For more information on the SFC scheme, please visit 
http://www.skillsfuture.sg/credit)

 

If you wish to enrol for the course with SFC Funding, please proceed with the following steps:

  • Step 1: Register for the course online via ISCA Portal. Upon adding to cart, the system will prompt a question “Do you wish to apply for SkillsFuture Credit?”, click “Yes” and input all required information. At the Cart page, please ensure that SFC funding is applied before clicking “Checkout”.
  • Step 2: After successful enrolment, please proceed to submit SFC claim on Skillsfuture Portal within 60 days before the course start date and obtain the necessary approval. Please submit SFC claim via SFC portal here: http://www.skillsfuture.sg/credit.

Failure to submit claim application and obtain necessary approval before the course start date will result in topping up of the SFC indicated for use. Please note that there will be an administrative fee of $42.80 for any revision of invoice.


2] WDA Training Grant - SDF Funding
This course is approved for SDF funding ($2 per training hour) for Company-sponsored participants only (Eligibility criteria apply). 
 
Funding Period: Until 26 Nov 2020
Funded Hours: 7 hours
Course Ref No.: CRS-N-0041277

 

If you wish to enrol participants with SDF Funding, please proceed with the following steps: (For Corporate enrolments only)

  • Step 1: Register for the course online via ISCA Portal. Upon adding to cart, the system will prompt a question “Do you wish to apply for WDA Funding?”, click Yes and input all required information. At the Cart page, please ensure that SDF funding is applied before clicking “Checkout”.
  • Step 2: After successful enrolment, please proceed to submit the Training Grant application via SkillsConnect Portal here: https://www.skillsconnect.gov.sg/

Employers of company-sponsored participants must submit training grant via SkillsConnect system to obtain training grant for course fees. You may submit the Training Grant application within the period from 30 days before the course start date to 30 days after course start date. Please note that there will be an administrative fee of $42.80 for any revision of invoice.

Eligibility Criteria:

  • Company must be registered or incorporated in Singapore and;
  • Applicant is taking the course for the first time.
  • Applicant must be employed, and is either Singapore Citizen or Permanent Resident of Singapore and;
  • Applicant must achieve at least 75% attendance, and pass all examinations /assessments and;
  • Applicant must be fully sponsored by the Company for all costs associated with the training and;
  • Payment has to be made via corporate means (e.g. corporate cheque, corporate GIRO, corporate credit card).

Programme Facilitator(s)


Doreen Goh

Doreen Goh was the Senior Manager with a Big 4 Accounting firm training academy, based in Singapore. She specializes in assessing learning needs and requirements and translates them into learning roadmaps and solutions for further development of competencies. She also designs and develops workshop curriculums in ASEAN and Greater China. She was previously the senior learning and development consultant with an international HR consultancy firm.

The Greater China region experience gave Doreen the talent management advisory role which concretise her experience as a talent managerment lead, overseeing people development initiatives with performance management, succession planning and development of the high potentials within the organisation.

Prior to this, Doreen was a curriculum design and development manager and a trainer in one of the top training companies in Singapore. She had led workshops in Singapore, Malaysia, Indonesia, Hong Kong, Macau, China, India, Abu Dhabi, Thailand and Slovakia.

Doreen had co-written a training activity book, ToyDeas© and was a curriculum specialist engaged by Singapore Workforce Development Agency (WDA) in 2004 and 2007.

Note: This programme is a full day training session. For the half-day virtual  programme, please click here to view: MP172 : The Art of Coaching – for Finance professionals (Live Webinar)

Programme Objective

This programme is aimed at equipping finance professionals on how to be the next leaders and managers of changing times. Finance professionals get better clarity on the skills they need and the strategies to solve performance issues and build winning teams.

Programme Outline

  • Getting results as a coach to the team:
    Framing what coaching is all about and what kind of results one can achieve if applied in the right situation. Coaching one-on-one is different from coaching in a team. However, this does not mean that coaching in a team is impossible to achieve. The platform is set to help participants get first-hand feel of what it is like to coach in a team.

 

  • Your coaching style:
    There are three different styles that all managers will need to use at some point in their career. Would it be a coach? A mentor? Or a counselor? This section explores the styles that participants will find out for themselves and see where they are strongest and weakest at. Using their strengths to the best and look at ways to mitigate the weakness that they have.

 

  • Understand employees character and capabilities:
    There are four effective techniques to learn more about employees’ character and capabilities. This section will look at the four techniques and using some forms and questionnaire to assist the coach to understand the employees better.

 

  • 10 values as a successful coach:
    The 10 values of a successful coach act as a guide for the coach in the day to day work. These are values commonly exhibit by people like Jack Welch, Sam Walton or even Anthony Robbins. These values underpin their successes, for example: respect, confidentiality, involvement, patience, risk, perspective, mutuality, confidence building, supportiveness and clarity.

 

  • Roles of a coach, mentor and counselor:
    This section looks at clarifying the different roles that managers may play at each part of their career while managing their teams.  There will tips, steps for effective interactions and having a go at what it is like to be a coach mentor or counselor.

 

  • Strategies to coach, mentor and counsel team members:
    There will be sharing of strategies on how to coach, mentor and counsel team members with actual hands-on practice session/s.

 

  • Managing within the coaching model:
    There are case studies for discussions and exploring various perspectives and possibly solutions on how to manage within the coaching context and brainstorming ways to foster better or enhanced team collaboration.

 

  • The wisdom of coaching:
    Learning the wisdom from others and helping managers to harness this wisdom for their own success. An exercise to assist managers to distill the wisdom of coaching.

 
Training Methodology
Mini lectures, exercises, case studies, mini group discussions and role play
 
Closing Date for Registration
1 week before programme or until full enrolment
 

Intended For

Finance professionals who are team leads, supervisors or managers.

Competency Mapping

Others = 7.00 Hours

Programme Facilitator(s)

Doreen Goh

Doreen Goh was the Senior Manager with a Big 4 Accounting firm training academy, based in Singapore. She specializes in assessing learning needs and requirements and translates them into learning roadmaps and solutions for further development of competencies. She also designs and develops workshop curriculums in ASEAN and Greater China. She was previously the senior learning and development consultant with an international HR consultancy firm.

The Greater China region experience gave Doreen the talent management advisory role which concretise her experience as a talent managerment lead, overseeing people development initiatives with performance management, succession planning and development of the high potentials within the organisation.

Prior to this, Doreen was a curriculum design and development manager and a trainer in one of the top training companies in Singapore. She had led workshops in Singapore, Malaysia, Indonesia, Hong Kong, Macau, China, India, Abu Dhabi, Thailand and Slovakia.

Doreen had co-written a training activity book, ToyDeas© and was a curriculum specialist engaged by Singapore Workforce Development Agency (WDA) in 2004 and 2007.


Upcoming Schedule

Date & Time

14 Dec 2020 (9:00 AM - 5:00 PM)

Fee (inclusive of GST)

For Members: $ 337.05
For Non-Members: $ 404.46

Programme Facilitator(s)

Doreen Goh

Venue

60 Cecil Street
ISCA House
Singapore 049709