This is an e-learning programme and also a module from the ISCA Professional Business Accountant (PBA) Programme.
 
Upon successful registration and payment, you will be notified via email within 10-15 mins on your enrolment confirmation with user instructions to access this programme.
 
Please complete all topics and sub-topics within the E-Learning courseware.
(The programme and assessment is valid for 6 months from the date of purchase)


Programme Objective

Delegation is one of the most important leadership skills that move you from what you can do to what you can manage. It is a major key to maximising your productivity amid tight deadlines and large workload. There is no doubt that one of the most difficult transition for leaders is to shift from doing to leading.
 
This course will teach you how to become effective at delegation so you can leverage the talents of your team and be more productive. The course will take you through the delegation process, from identifying tasks, to matching the right task to the right person and monitoring effectiveness. You will also be equipped with the techniques to communicate feedback effectively to motivate and refine the skills of your team.  

Programme Outline

On completion of this e-learning module, you will be able to:
 

• Describe the delegation process, including the benefits and challenges to delegation
• Differentiate the tasks that can be delegated and tasks that you need to undertake
• Apply the basic concepts of delegating and monitoring effectively
• Identify the criteria for delivering effective feedback
• Apply the SBI and SBIBI models to structure positive and developmental feedback

Training Methodology

E-Learning (24/7) with video and MCQ Assessment

No cancellation or change in programme enrolment once the enrolment is successful.

Click here for ISCA E-Learning User Guide.

Intended For

Managers, team leaders and supervisors who are interested to learn the key steps to effective delegation and communicate feedback effectively in the course of their work.

Competency Mapping

Others = 1.50 Hours

Programme Facilitator(s)