This is an e-learning programme and also a module from the ISCA Professional Business Accountant (PBA) Programme.
 
Upon successful registration and payment, you will be notified via email within 10-15 mins on your enrolment confirmation with user instructions to access this programme.
 
Please complete all topics and sub-topics within the E-Learning courseware.
(The programme and assessment is valid for 6 months from the date of purchase)


Programme Objective

Coaching is a key responsibility of effective leaders. The purpose of coaching is to improve an individual’s work performance. Effective coaching can lead to increase productivity, improve communication, increase staff loyalty and reduce stress and tension at the workplace.

This course will guide you through the key characteristics of effective on-the-job coaching. You will learn the essential skills to build rapport and trust with your staff. This course also aims to equip you with the different coaching techniques that you can apply to structure a meaningful coaching conversation to achieve productivity. 

Programme Outline

On completion of this e-learning module, you will be able to:
 

• Describe key characteristics and behaviours of an effective coach
• Identify the different types of coaching approach
• Apply essential interpersonal skills to build rapport and trust
• Use GROW model to effectively structure a coaching conversation

Training Methodology

E-Learning (24/7) with video and MCQ Assessment

No cancellation or change in programme enrolment once the enrolment is successful.

Click here for ISCA E-Learning User Guide.
 

Intended For

Managers, team leaders and supervisors who wish to learn the essential skills and coaching techniques to structure meaningful and effective coaching conversation.

Competency Mapping

Others = 1.00 Hours

Programme Facilitator(s)